I called and asked that someone come and give me an estimate to help me clean my pool. It was a mess, I admit. I went by the owner's advise and chose to drain the pool. We agreed that after the pool was drained, we would take it from there. It took over a week for the pool to be drained. He left the machine in the pool so that the water could be pumped out. One of the workers advised us to turn it off if we left the house, so we did. The pool still had the nasty water in it, but they came and picked up the pump anyway! After a couple of days, they brought it back so that it could finish draining. Then the owner scolded us for turning it off. (We were only doing as they advised) A task that should have taken only 2-3 days took a week. We then had to clean out the bottom of the pool ourselves, which is what I wantd to avoid. It was the whole reason I hired a pool maintenance person in the first place! I would not recommend this pool service to any of my family or friends, unfortunately.
Posted: 6/15/2007 • Last edited: 1/02/2008 • Link to this review