Pep Boys Auto Service & Tire

1 star rating 14 Reviews

(404) 367-0101 Call

Write a Review Write a Review

1685 Howell Mill Road NWAtlanta, GA 30318

Special Offer: Call Today

Reviews

  • Pep Boys Auto Service & Tire - Atlanta, GA -  bartine

    Reviews: 1

    Thieves - never send your wife to this place
    bartine (1 review)
    5/09/2011

    These guys are thieves! I come in with brakes squeaking - need new pads. They show me dirt on calipers - say I need new ones for $750! I say no - they are hateful from then on. I go to the parking lot - One Lady is out there crying - she agreed to a brake repair for $800 and her husband is furious! A year later, my calipers are still fine. Buyer beware!

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  Shellapplebee

    Reviews: 1

    I dont know much but.....
    Shellapplebee (1 review)
    3/17/2009

    Why does a front end brake job on a mazda 626 cost $1200? I think I got taken. Just because I am a woman I think car parts are more expensive.. Little do they know my husband is an attourney lol.. We priced the most expensive parts at 3 different stores and they were all under $300 for rotors brand new calipers and pads.. why is labor $900 and done in 2 hours, really wish I could get paid like that..

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  daveband

    Reviews: 1

    A Word to the Wise is Sufficient
    daveband (1 review)
    9/22/2008

    I have never met so many inept employees in my life. I had a brake job done in October 2007 for worn pads and new squeaking noises. I took my care to JUST BRAKES and had the pads and rotors replaced. Despite the $450 brake job, the brakes kept squeaking. I had to take my care back to JUST BRAKES 4 times after the initial repair. It was ridiculous! The last time was January 2008. The squeaking is back, and I just paid a visit to JUST BRAKES. They claim it is no longer under warranty any more. It is NOT worth the trouble to deal with such incompetent technicians who cannot provide mediocre customer service. You could not pay me to take my car back to JUST BRAKES. They are complete idiots. I don't have enough time to deal with them. By the way, when I had to had my car looked at 4-5 times, I spoke to corporate. The corporate folks are crooks. They are as dirty as the technicians are incompetent. The bottom line is . . . JUST BRAKES DOESN'T CARE ABOUT YOU OR YOUR CAR!!! They just want your money. BEWARE! It is better to take your car elsewhere and pay more. At least the job will be done right, and you can extend your life by hours by not having to deal with these fools!

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  consumer38

    Reviews: 2

    Got $600 To Spend? They are the place for you.
    consumer38 (2 reviews)
    7/16/2008

    Took my brake system apart & said $600 to make system safe.6 mnths later brakes grinding and they claimed it was not under warranty. They claimed it would be another $400 to fix the system. I took my car to a real mechanic and I only needed new brake pads. Unprofessional, uncaring staff.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  ATL_GT

    Reviews: 1

    Waste of time
    ATL_GT (1 review)
    5/28/2008

    These guys just refuse to give a written estimate. The man that gave the estimate did it in his head and wouldn't itemize it. I waited with 2 other customers and we all got the same story and same quote. They took their time putting my car back together after I said no thanks. I do not recommend this place.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  BeardedDragon

    Reviews: 251

    howell mill brake store
    BeardedDragon (251 reviews)
    11/07/2007

    The repairs went all right and we never had a problem after that. It was a $350 job and it only took them about two and a half hours. It seems a little bit pricey. But we are fine with that since the repair was apparently reliable.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  lf12002

    Reviews: 1

    Tramatic experience
    lf12002 (1 review)
    11/07/2007

    This place is a rip off. I went for the $99 special and ended up with a over $300 bill. According to them I needed additional work and was set up with an apointment for another day. All I wanted was a simple brake pad change. Never again

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  dcipriani

    Reviews: 14

    BEWARE!!!! PLACE IS A JOKE. Sr. Mgt Doesn't Care.
    dcipriani (14 reviews)
    10/29/2007

    1st off I have worked on brakes before so I understand how its done. Problem is I dont always have time to do anymore more cost effective to have them done. These guys lost the metric bolt that held the caliper in place. They replaced it with a standard coarse thread and it wouldn't fit. There fix was to add about 10 washers to fill the gap... WHAT A F.... JOKE. I actually drove it like this for two days until I heard a clicking sound everytime I applied the brakes. They don't know what they are doing... Seriously. I even called the manager, he pretty much shrugged his shoulders at it.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  Atlantis

    Reviews: 1

    Totally Ripping
    Atlantis (1 review)
    2/16/2007

    There were hissing soung comming from the dash inside the cabin. They said you got to bleed the brake system, I agree. After a while they came up with to replace power brake booster. Obviously I aksed for total cost of that repair. It was $850 ($650 parts -rebuild one + $200 labor). Rebuild booster costs $250 max. I asked for written estimate and person refuse it. I would only say NICE TRY RIPPING OFF!!! and Try to avoid them.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  mhawks

    Reviews: 1

    Bad Brake Svc.
    mhawks (1 review)
    9/14/2006

    Their sales/mechanics are paid on commission for what they sell you, so they're always trying to add on unnecessary products and services to get paid more money.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  jadamt

    Reviews: 13

    Should be shut down for unethical practices
    jadamt (13 reviews)
    7/11/2006

    Never take your car here! I was also over charged when I repeatedly asked for a simple brake change they proceeded to take apart my car and virtually extorted me for hundreds of dollars in order to put it back together. This place should be shut down by the Better Business Bureau.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  compboss17

    Reviews: 9

    Expensive and try to oversell you
    compboss17 (9 reviews)
    3/14/2006

    I went to Just Brakes because my brakes were starting to squeak. I had been told by other people that a standard brake pad change would fix the problem. When I got there the price of fixing my car went from 99 dollars to over 400. I went to several other places who told me that I didn't need all that extra stuff. Very disappointing.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  melandthecity

    Reviews: 1

    Just Aches
    melandthecity (1 review)
    2/18/2006

    Went in for their $99 special, came out with a bill for over $700 and my car is in worse shape then when it went in. Do not take you car here.

    More »

    Was this review helpful?

    (0) (0)

  • Pep Boys Auto Service & Tire - Atlanta, GA -  RUTHIE

    Reviews: 7

    BOO HISS
    RUTHIE (7 reviews)
    5/03/2005

    THEY OVERCHARGED ME AND DIDNT DO THE WORK CORRECTLY.

    More »

    Was this review helpful?

    (0) (0)


Business details

Hours of Operation

  • MON
  • 07:30am
  • 07:00pm
  • TUE
  • 07:30am
  • 07:00pm
  • WED
  • 07:30am
  • 07:00pm
  • THU
  • FRI
  • 07:30am
  • 07:00pm
  • SAT
  • 07:30am
  • 07:00pm
  • SUN
  • 09:00am
  • 06:00pm

Social

Photos

Generic
1 photos
Album: Generic
1 of 1