This was our worst experience ever, We took our Pom in to Dr. Boyer, last week, and he was diagnosed with Luxating Patella on both his back knees, and he told us that he needed to have a surgery. He gave us a Written estimate, and we went a head and made an appointment to get this surgery done. Shorty after we found out that Dr. Boyer him self is not capable of performing such a procedure, and he is using a Freelancer NON Surgeon, NON Certified Dr, named : Rachell Brinton, so after many attempts trying to talk to this so called Dr. we finally talked to her, and she sounded very convincing, so we decided to give this a try. Today was the actual day of surgery, and after dropping off my dog, we got a call from her, stating that the cost of surgery will be 2 times more than what we had on the Written estimate, She was extreme unprofessional, Rude & talked extreme nonsense, so we decided to pick up our Dog, and have actual certified surgeon perform this surgery. When we went to pick up my Dog, they had already drugged him, and shaved. without our permission. Neither of the mentioned Dorctors. had a decency to actually come to front desk and talk to us, they both 100% neglected us we received a very nasty attitude, and I don't know how they Drugged my Dog, but he was out of it when I brought him back, Please be advised that this So called Dr. Rachell Brinton, is only a Day taker, and she is not a Surgeon, or certified Dr.
Posted: 6/23/2010 • Link to this review
Dr. Boyer has a soothing and calming effect on my pets (dogs and cats). The staff is very nice and pleasant. Dr. Boyer is very knowledgeable and answers my questions in layman terms so I can understand. Thank you. Very reasonable.
Posted: 10/26/2009 • Link to this review
I've been taking my dogs there for about four years when I moved to this area. Vet staff is nice, knowledgeable. Doc is quite good; has treated our dog in emergency situations. Aware of financial considerations; also offered some level of 'financing' during the very expensive last days of one of my dogs. Will match online prices for meds if you bring in printed evidence of online pricing from online services.
Posted: 12/11/2006 • Last edited: 1/02/2008 • Link to this review
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