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The "cat room", where cats, birds, hamsters, rabbits and other animals, excluding dogs, are housed is not looked after competently. The cages(runs) are not cleaned properly, whether occupied or not, tne animals are sometimes not fed correctly, sometimes wet food is left out instead of being refridgerated, which could make it spoil, and ownership and/or management does not seem to want to work to correct these things! I know this because I was a part time employee there for almost ten years. I worked the morning shift at 7am and was usually out of their by 9 or 10am. When I would come in the next morning, I would notice all the things that weren't done or done incorrectly. I tried, to no avail, to work with the owner to correct this problem on many occasions and finally had to quit my position there. I hope and pray for the animals sake that this review pushes them to resolve this problem.
Posted: 6/04/2015 • Link to this review
"I have lived in the area for about a year and a half now, and was a little nervous the first time I brought my dogs there, because I had never left them anywhere before. I just love the place and would tell anyone that needed to leave there animal somewhere they should leave with the Pet Lodge. My dogs have always be well cared for here and the staff is so nice. I took my two family friends dogs to Pet Lodge and when I drove up there were a ton of dogs playing outside in a beautiful outside yard. When I picked up Cammie and Moxie they were super fluffy from their bath and the staff was so attentive to the pups. I recommend Pet Lodge for anyone considered boarding their pet at a luxury pet resort."
Posted: 5/30/2014 • Last edited: 6/20/2014 • Link to this review