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PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Woodstock PetSmart today!
I attempted to return an item purchased by my daughter. As an authorized user on my credit card the last four digits on her card are different than mine. No big deal, still the same account. The manager at this store refused to process the refund because the credit card used to purchase was not present. I explained this does not matter, the return would still process. I have made returns at other retailers with two cards from same account and there are no issues. The different last four numbers are simply for identifying card user, not restricting use. She refused to even attempt the return process. I called corporate and explained my situation to rep. She said she would elevate the complaint. As of this date, PetsMart corporate has not responded. I guess they don't care. There are many online retailers that sell the same products as PetsMart, at the same or lower prices. There is no reason to endure the hassle of retail purchases at PetsMart. Go online!
Posted: 4/04/2018 • Link to this review
We have taken our dog fro grooming at this location several times and have always had a great result - a clean and fresh smelling dog with trimmed nails, clean ears, and a good looking trim. They are a little pricer than our vet (who we now take our dog to for grooming) so we stopped using them, but they are a great location for grooming.
Posted: 7/24/2008 • Last edited: 8/14/2008 • Link to this review