I brought my new dog for his shots after i called to get the vet hours, i arrived to a closed door because i was told the wrong hours....came back next day received a discount for that.(way to go!) Then as we walked in the vet office to give the shot i was looking and chatting with the vet and then my dog went over to a mop container for moping the floor and began to slurp the DISINFECTANT/WATER MIX out of the container that was sitting unattended inside the actual vet office....Manager and staff would not remove this when i asked them too. Staff is on another planet. do not use. F! F! F! funny way to store your janitorial equipment when your not moping. infact no mop was even to be seen nearby... Lucky for them i did not need to sue because my dog turned out, thank God, to be ok. Poor customer service especially the manager. Shame on El Cajon petco made a claim with Corporate.. to be cont...
Posted: 8/24/2010 • Link to this review
My cat had a fight with an ink cartridge and just when I thought it would never come out the groomer used dish soap and besides a black ear for a while she was back to white again =)
Posted: 3/14/2007 • Last edited: 1/02/2008 • Link to this review
I told the clerk my dog had ticks and asked what I should get. The clerk told me Frontline. I got to the cashier and asked for it and we started talking. I told her my dog had ticks and she said I needed Advantage. I purchased the Advantage and applied it to my dog and left for vacation, confident she would be better when I returned. When I got back, she was COVERED in ticks and I had to take her to the vet. She had to be anaesthetized she was so infested and it took the techs over 3 hours to get all of the ticks off of her. $1300 later, she is fine but she went through hell.
Posted: 10/23/2006 • Last edited: 1/27/2009 • Link to this review
Great female guinea pigs. I had trouble locating female guinea pigs, but this store seems to always have some in the store. They are very knowledgeable about the animals we have bought at the store. Very friendly. Sometimes customer service is a little slow, but then they take their time with the customers so when it is your turn you will get the attention you need.
Posted: 9/14/2006 • Last edited: 1/02/2008 • Link to this review