I have to say that Dr. Philbrook is an ok doctor if you get in to see him. Every time I've seen him, he reads the chart like he's never seen my daughter before. We started seeing him 2 years ago. My 7 year old started having seizures again and I called...the next appointment was 1.5 months away. The office staff is RUDE and HORRIBLE to deal with. I requested records over 14 BUSINESS days ago, and haven't heard a word nor have the records been sent. No communication, no help whatsoever. I've waited over 2 hours for an office visit only to be treated rudely. They are overbooked and horribly staffed. Find another practice. No follow-up, no communication. Find another doctor, well, only if you actually want your child to get better.
Posted: 2/24/2009 • Last edited: 6/08/2010 • Link to this review
Ohio State University College Of Medicine And Public Health 1989