I have been using Phoenix Autoworks since I moved here 4 years ago. I was going on a 6k road trip and wanted to have scheduled maintenance and serice work done. The dealer was going to charge almost $1,200. I called Phoenix Autoworks and they quoted me $279. It ended up being $40 more because of a small part that was needed. Another time I needed new brakes and asked for an oil change while they had the car. After they got further into the brakes, there was something that was needed because I had let it go too far and they called to let me know there would be an additional $30. When I went to pick up the car, they had not included the oil change in the total. When I asked if they had changed it, the response was, "Yes but we aren't going to charge you for it because the brake job was more than we told you originally." I have recommended this business to several people and they have all been very happy with the quality of work and the service received.
Posted: 6/02/2007 • Last edited: 1/02/2008 • Link to this review