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Pinkberry

3 star rating 1 Review

(770) 661-2995 Call

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2937 Cobb ParkwayAtlanta, GA 30339

Reviews

  • Pinkberry - Atlanta, GA -  ElaineInTheGarden

    Reviews: 5

    Please speed it up
    ElaineInTheGarden (5 reviews)
    10/06/2010

    First - Pinkberry is delicious. A 10 out of 10. There are no problems with the product - I love it. HOWEVER, bring a book, a bottle of water, an iPod and comfortable shoes -- you will need it while you wait in line. It's not that the line is long - that shows how good it is. The problem is how sloooooowly the line is processed; I had a friend drive away, go run an errand at another store and then park back at Pinkberry and come back in. I had moved up ONE person. Many of the customers were picking up multiple orders. They had two people working, and one guy was just slowly filling sandwich plastic bags with ice. Each to go cup got two bags of ice. So the woman ahead of me with 6 cups required 12 ziplocs of ice. It was ridiculous. And he just crawled along while the other poor guy was filling the orders by himself. Pinkberry - I am going to share with you what we were all saying to one another in the line: PRE-FILL YOUR ICE BAGS SO THEY ARE ALL READY TO GO DURING RUSH TIMES. Also, please relay to your employee that filling a ziploc is not surgery, and one can do so with a little hustle. (And your product really is awesome. But please, fix the hustle of your staff or I fear you will lose repeat business and I want you to stick around a long long time!)

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