Delivery never showed. We waited 2 hrs. And we made 3 calls to the store to inquire why we had no dinner. Nobody knew anything and Eric the phone guy, said we would get a call explaining why and when we could expect our pizza. That call never came. We canceled our order permanently and will never call or go there again and we'll see to it our friends know too!
Posted: 7/31/2008 • Last edited: 4/30/2009 • Link to this review
This management for this particular Pizza Hut is severely lacking. The last time we ordered for delivery, we were told 45 min (during a dinner rush). That was reasonable, we thought - until the pizza arrived, COLD, an hour and a half later. When we called to complain and say we wanted our money back, management said, "Look, we'll give you store credit." I now take my business to any number of other pizza places in Santee rather than Pizza Hut.
Posted: 11/07/2007 • Last edited: 4/30/2009 • Link to this review
I tried to order some food and was actually told they didn't have any drivers! It was almost 4 too! That's absurd! I bet they make their competitors happy with this kind of service.
Posted: 3/28/2007 • Last edited: 4/30/2009 • Link to this review
Their thin crust pizza is excellent, their hand tossed & pan pizzas are not though. They are way too greasy to enjoy the pizza. I would recommend their thin crust but would pass on anything else.
Posted: 10/26/2006 • Last edited: 4/30/2009 • Link to this review
The pizza is nothing special and the delivery time is terrible. I quit ordering from pizza hut a couple of years ago after many late pizzas. The last straw was pizza 2 hours late, cold, and delivered with a VERY bad attitude. Management at that time was decided unhelpful.
Posted: 10/03/2006 • Last edited: 4/30/2009 • Link to this review