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Platinum Kitchens & Design

5 star rating 160 Reviews

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5965 Shiloh Rd East, Suite DAlpharetta, GA 30005

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Reviews

  • Platinum Kitchens & Design - Alpharetta, GA -  hoyerr

    Reviews: 1

    Wow! A complete transformation
    hoyerr (1 review)
    5/17/2018

    We highly recommend Platinum Kitchens and Design. We had a fantastic experience from design to completion. The team we had was great! All of the workers were polite, responsive and very professional. They truly transformed the look of our kitchen and adjoining rooms. We have already recommended them to all of our friends!

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    Project Details

    Area Roswell, GA

    Cost $30,000 - $99,999

    Date May 2018

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  • Platinum Kitchens & Design - Alpharetta, GA -  msred77

    Reviews: 1

    Great kitchen remodel
    msred77 (1 review)
    4/03/2018

    I love my new kitchen. It was up and running in about 3 weeks much to my surprise and delight. The crew that worked on my kitchen were friendly and didn't stop work at the stroke of 5. They worked until they finished whatever they were working on. I didn't give 5 stars because I'm still waiting for a special hinge for one of my cabinets after 5 months. For the most part, the cleanup was good But it wasn't 100%. They poured chalky dirty water in my grass and neglected to sweep up all of the debris, which I personally swept up because there were nails in my driveway and I didn't want a flat tire. In spite of that fact I would request that same crew if I had another job for PKD. The person sent to care for the punch list was friendly, knowledgeable and capable. My only complaint is that I didn't get an itemized list of what I paid for each item. So far everyone that has seen my kitchen loves it.

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  • Platinum Kitchens & Design - Alpharetta, GA -  Gatormike

    Reviews: 1

    Well Worth The Wait
    Gatormike (1 review)
    1/21/2018

    We hired Platinum Kitchens to completely renovate our 18 year old kitchen in August of 2017. We are paying our final invoice for a lengthy job well done in January 2018. In fact the only reason I can't give them five stars is because of the length of the project that was driven by two specific segments - Design/Critical Material Procurement & Final Finishing. They have completely mastered the prospectus, autocad design, demo, and cabinet/appliance load-in phases. They do a fantastic job getting you 80% of the way in fact we were demo'd and back up and running with cabinets, major appliances, and lighting in 3 weeks! It was incredible. The only downside is you just "have to keep on um". You have to sweat the details. You have to monitor the progression of your adjustments, the line of your paint trim, the alignment of your cabinets, the finish of your floors, etc. You have to be willing to be friendly and vocal with your PM and the guys they assign to your project (our guys were awesome btw - gladly bought them dinner on several occasions where they worked hard late into the evening). You have to be willing to accept that the first try might not be perfect but to their ultimate credit, the second third and fourth will eventually hit the mark. In the end we were willing to wait for perfection and they were willing to withhold our final invoice until we got there. Absolutely fair. Absolutely would choose them again.

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    Project Details

    Platinum Kitchen full kitchen remodel and office/mud room reconstruction.

    Area Duluth, GA

    Cost $30,000 - $99,999

    Date December 2017

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  • Platinum Kitchens & Design - Alpharetta, GA -  theboylanfamily

    Reviews: 1

    Incredible Outcome with Platinum Kitchens & Design
    theboylanfamily (1 review)
    10/19/2017

    Michael and the Platinum Kitchens and Design Team have delivered the kitchen of our dreams ! We worked with several design teams prior to choosing PK&D and we couldn't be happier. The PK&D Design Studio was stocked with all the latest and greatest materials, design recommendations, and Professionals. The staff was extremely insightful and presented (2) unique design ideas for us to consider. Both design ideas were fantastic and we proceeded with the one we liked best. The timing, delivery, installation, and overall commencement of the Kitchen Install went according to plan. The skill set of Mike's installers is head and shoulders above previous contractors I have worked with. High quality results from high quality folks. Also worth noting that PK&D was not the highest priced firm we review, not even close. Great value for great quality.

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    Project Details

    New construction.

    Area Ball Ground, GA

    Cost $30,000 - $99,999

    Date August 2017

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    Platinum Kitchens & Design replied on 10/19/2017

    Thank you Boylan Family! It was truly a pleasure working with you on your project. We appreciate the kind words so much. The kitchen really is incredible. Hope you and yours are spending lots of time enjoying it! We're here if you need us - all the best, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  Amypike

    Reviews: 1

    Amy Pike, homeowner
    Amypike (1 review)
    8/25/2017

    We love our beautiful, new kitchen! It is exactly what I envisioned and dreamed of. The Platinum kitchen team was so organized, professional and easy to work with from the very beginning, all the way to the very last day. Their work looks amazing and is very high quality. I still can't believe how fast they accomplished our completely renovated kitchen! I'd do it again a million times and can't recommend them enough!

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    Project Details

    Area Smyrna, GA

    Cost $30,000 - $99,999

    Date July 2017

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    Platinum Kitchens & Design replied on 9/06/2017

    Dear Amy - many thanks for your kind words and for taking the time to post your review. We're thrilled that you love your new kitchen! It really is a team effort and you were such a pleasure to work with. All the best, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  mikeasheroff

    Reviews: 1

    Nightmare
    mikeasheroff (1 review)
    8/20/2017

    We engaged PKD to renovate our kitchen and it was a nightmare that got to the point of me terminating PKD on what would have been week 7, day 2 of our project. We met with them 3 times to hit the "reset" button, with each time getting worse. The debris from the demo stayed on the side of our house for 5 weeks before they moved it (after us repeatedly asking them to get rid of it) I am only allowed a certain number of characters on this website but I will say that I had certified licensed electricians and plumbers tell me that some of their work was not up to code and had to be re-done. I asked to meet with Michael and Leslie Karp 3 times and not once did they contact me back as this project went sideways. Their workers showed absolutely no respect for our property. I will end with this - the morning after I terminated PKD, I walked out to my shed in my back yard and found my dogs sniffing something. PKD workers had dumped their grout/debris from floor beside my shed. If anyone wants more details, please contact me.

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    Project Details

    Area Atlanta, GA

    Cost $30,000 - $99,999

    Date July 2017

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    Platinum Kitchens & Design replied on 9/06/2017

    Platinum Kitchens was indeed hired to cosmetically renovate the kitchen in this client's home. We won't bore you with a lengthy retort or the minutia of how this relationship soured, nor will we deny that there are some items that required further attention at this project. However, was the job butchered as this client contends? Not even close. Was there room for improvement? Sure, but we are constantly pushing ourselves to improve even with the projects that run smoothly.

    In an instance like this, really what can a business do but circle the wagons and create a plan to assuage the issues at hand? Good faith offers to mitigate this situation were presented and then wholly rejected by this client.

    To be forthright, defending your business online from half-truths and gross exaggerations is now viewed as akin to victim blaming. It is not our intention to be read as such and we invite anyone with a specific inquiry to contact us directly for an open and honest discussion. Thank you, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  ScubaDoc

    Reviews: 1

    Outstanding Work!!
    ScubaDoc (1 review)
    8/09/2017

    My wife and I are beyond thrilled with the incredible work done by Platinum Kitchens. From the design, to the home visits, to the professional atmosphere. Everything was extremely well done. Thank you Michael and Samantha for all of your hard work and persistence. My wife loves that it looks beautiful. I love the professional approach that everyone took on completing this project. Phone calls and emails were returned promptly. Corrections were made without a fuss. The communication throughout the project was consistent. As a man, I'm not one to gush over furniture. But I have to say that I LOVE the work that was done and was equally impressed with the professional attitude. Thank you again for all that you've done!!

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    Project Details

    Complete cabinet design in a new home construction.

    Area Winston, GA

    Cost $30,000 - $99,999

    Date June 2017

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    Platinum Kitchens & Design replied on 8/09/2017

    Thanks, ScubaDoc! We're so glad you guys are happy with our performance and with the way everything turned out in your new home. It means a lot to us that you would take time out of your busy schedule to post about your experience. It has been an absolute pleasure working with you on your project. Should you need anything going forward, never hesitate to let us know.
    Thanks again and all the best to you and yours,
    The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  Elizwilder

    Reviews: 5

    Michael and Team Are the Best
    Elizwilder (5 reviews)
    6/26/2017

    This might be a strange review, since PK has not actually remodeled my kitchen.... yet. But it is one that I feel needs to be posted. From the very start, Michael and his team have given me the most creative, most professional, most honest contracting experience I have ever encountered in Atlanta. They show up when they say they will, they present tons of "food for thought" on the project, they have the resources (and time) to spend in order to track down ... the perfect piece of granite, the kitchen faucet from the W Hotel in Chicago, etc. A handful of things have caused me to postpone my remodel....but one of those things is NOT Platinum Kitchens. Thank you, Michael, Sam, Jen and everyone in the showroom for a first class, client-centered experience. I'll be back.

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    Project Details

    Estimated cost of project, produced design, suggested materials

    Area Alpharetta, GA

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    Platinum Kitchens & Design replied on 6/28/2017

    Dear Elizwilder, Thanks very much for taking the time to post your review. It's been a pleasure working with you on your future project. We understand that "life" happens and look forward to bringing your new kitchen to fruition when the time is right. We'll be here for you whenever you are ready! Until then, be well. All the best from The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  aashires

    Reviews: 1

    Absolute Best Kitchen Ever!
    aashires (1 review)
    6/06/2017

    Platinum Kitchen and Design far exceeded our expectations! We had two major renovations done to our home prior to this one and while we were ultimately pleased with the results, the overall experiences pales in comparison to PK&D. Our project manager, Juan Kukurelo, and his A-team worked tirelessly down to the smallest detail to ensure everything was done with quality and care. Juan gave valuable suggestions that made the overall space even more beautiful. His communication, follow through and the time of completion by the crew was outstanding. There's nothing we would have changed with the experience and absolutely worth every penny. Thank you PK&D for bringing our vision to life!

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    Project Details

    Area Alpharetta, GA

    Date June 2017

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    Platinum Kitchens & Design replied on 6/07/2017

    Dear Mr. & Mrs. Shires, thank you for your kind words. We are truly grateful for your business and could not be happier knowing you are truly enjoying your new kitchen. It looks so warm and inviting - a perfect reflection of the really wonderful people living in it. Please do not hesitate to let us know if you need anything from us now or in the future. Thanks again for taking the time to post your review. With much appreciation, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  DWDdrums

    Reviews: 3

    We LOVE our Platinum Kitchen
    DWDdrums (3 reviews)
    3/29/2017

    We've been enjoying our new kitchen for about a month now. I waited to write a review because I wanted us to have time in it before we provided our review. This would also give us a chance to see how the Platinum Kitchens team responded to punch list items. The short and sweet version is this: We do LOVE our new kitchen. We enjoy every single aspect of being in our kitchen. From start to finish the renovation process was relatively painless. From the initial in-home consultation, the future-state design review, picking out options, etc...you can tell that Michael put a lot of thought into how he wanted to engage the customer to make this as easy as possible for them. Then he assembled a team of designers, construction managers, contractors, etc. that has obviously bought into his vision and executes it very well. If you or someone you know is considering a kitchen renovation, I would highly recommend you talk to Platinum Kitchens before you do anything. They are the standard to measure others against.

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    Project Details

    Area Alpharetta, GA

    Cost $30,000 - $99,999

    Date February 2017

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    Platinum Kitchens & Design replied on 3/31/2017

    Good Morning DWDdrums! Thank you so much for this review of your experience with Platinum Kitchens. It means a lot to us that you took the time to share your opinion on a public forum. Your feedback is much appreciated and your input regarding the process is what our team truly strives toward on each project. We're thrilled that you love your new kitchen and hope you have many happy occasions in it with family and friends. As always, we're here if you need anything. Best to you and yours, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  SarahK3

    Reviews: 1

    An Amazing Customer Experience!
    SarahK3 (1 review)
    3/03/2017

    I wish I could give them more than five stars! They've exceeded our expectations in every way whether it was Michelle's design expertise and endless patience, Jen's extra efforts to find the tile pieces that were on back order so we could keep the project moving, Elizabeth's responsiveness, or Lauren's enthusiasm and commitment to make everything just right. The work itself was more than I could have hoped for. Luis and his crew worked so hard to make everything perfect. It was as if they were remodeling their own kitchen. Everyone went above and beyond to make this an amazing customer experience. It was a big project, but they are so good at what they do they made it as painless as possible. The quote they gave us was detailed and spot on. There were no surprises or hidden costs, and it was fun to watch them work and see my kitchen transformed! Not only are they great at what they do, they are an absolute pleasure to work with on every level, and they stand behind their work! Thank you Platinum Kitchens!

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    Platinum Kitchens & Design replied on 3/09/2017

    Dear Sarah, thank you so much for your kind words. It has been such a pleasure working with you and we're so happy that you had such a positive experience with our team. We hope you continue to enjoy your beautiful new kitchen for many years to come. Should you need us for anything, we're here! Many thanks again, The PKD Crew

  • Platinum Kitchens & Design - Alpharetta, GA -  DianaWilson

    Reviews: 1

    I LOVE MY NEW KITCHEN!
    DianaWilson (1 review)
    2/27/2017

    I LOVE MY NEW KITCHEN! I have been trying to convince my husband to renovate our kitchen and laundry room since we purchased our home 8 years ago. After hearing the Platinum Kitchens commercials on the Fish, my neighbor, Jennifer M, had her kitchen renovated by Platinum Kitchens. She and her husband hosted an open house to show off her new kitchen and I was blown away! After seeing Jennifer's new kitchen, my husband finally agreed to have Platinum come out and give us a quote. Everything from the design, to the selections process, to the construction, was a great experience. Tom and his crew were easy to work with and cleaned up every day that they worked n my house. It was tough, with 2 kids, to eat out and cook in the microwave and the crock pot, but we set up our bonus room with a kitchenette/living room and left the main floor of the house for the guys to work. The best part was the Tom made sure that I had a functioning washer and dryer throughout the project!

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    Project Details

    Area Alpharetta, GA

    Cost $30,000 - $99,999

    Date February 2017

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    Platinum Kitchens & Design replied on 3/09/2017

    Wow! Thank you, Diana! We are so grateful to you for your business and to Jennifer M. for her referral to us. Your enthusiasm is wonderful and it was a pleasure working with you! So when's your open house??!! :)
    All the best to you and yours, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  cnickerson

    Reviews: 1

    Awesome Full Kitchen Replacement!
    cnickerson (1 review)
    2/21/2017

    We did not have the space flexibility to redesign our 30+ year-old kitchen so we had everything torn out and replaced including the flooring, baseboard, removing old wall paper and repainting. We also added a cabinet in an empty space and that has really helped with the kitchens functionality. Michael K. had some great ideas and we are very pleased with the results and have gotten lots of complements. The installers and design assistants were great to work with. The only reason I gave them 4 stars and not 5 is because it took 3 months to get someone back to finish up some minor issues but they did not affect our use of the kitchen. If there had been a 4.5 I would have rated them that. I would recommend PK for this kind of work.

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    Project Details

    Area Roswell, GA

    Cost $25,000 - $29,999

    Date July 2016

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    Platinum Kitchens & Design replied on 2/22/2017

    Good morning, Mr. Nickerson - Thank you for your candor and thoughtful feedback. We're thrilled that your experience with PKD was very positive and apologize for any back end delay no matter how minor the outstanding issues. We are continually striving for improvement and expedience within ourselves and our suppliers. Many thanks for your business and for taking the time to post on this forum. Please reach out to us if you should need anything - Best, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  JLHale

    Reviews: 1

    PERFECT from start to finish!
    JLHale (1 review)
    2/21/2017

    No lie, this was a BIG decision for us (after 26 years it was time to remodel our kitchen). We remodeled our 1986 kitchen and, throughout the entire house, installed engineered hardwoods and 5" baseboards. We went into this project thinking we had limited kitchen options. But on our initial visit with Platinum's rep Stacey, she showed us options we never thought about - and affordable! Her design and vision was outstanding. Then we met with Platinum's designer JJ, who helped with all the selections. Awesome experience! Her guidance was invaluable. I was dreading this process, only because I had never done anything like this and was unsure of trends and "what works with what". But JJ made it fun, relaxing and gave me confidence to explore all options. Now we all know anyone can "sell" you something, but what about actual delivery? Our contractors, Dave and Mike, exceeded our expectations! I can't say enough about their honesty; commitment to quality; keeping us updated on next steps and meeting/exceeding all deadlines. Dave and Mike truly work with the customer in mind. Under their leadership, the project to gut and remodel the kitchen along with installing 5" baseboards and new floors throughout the house was completed in the timeline originally stated. Family and friends who have seen, what we call our "new" home, are amazed at the transformation. And we are loving the feel of a new house without having to move!

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    Project Details

    Platinum Kitchen's remodeled 1986 kitchen; removed carpet throughout house, installing engineered hardwoods and 5" baseboards throughout.

    Area Marietta, GA

    Cost $30,000 - $99,999

    Date January 2017

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    Platinum Kitchens & Design replied on 2/21/2017

    Good morning, Hale's! Thank you so much for your kind words about your kitchen renovation experience with PKD. Our Platinum Process is designed to make the collaboration as painless as possible as we know it can be overwhelming to make such a large change and have trust in those who execute the work. We're thankful that you invested your confidence in us and we're thrilled that you are happy with the end results of your new kitchen. Please call on us should you need anything now or in the future. Best to you and yours, The PKD Team

  • Platinum Kitchens & Design - Alpharetta, GA -  ericbecca1

    Reviews: 1

    Best Contractors I've Ever Had!
    ericbecca1 (1 review)
    2/09/2017

    We reached out to Platinum Kitchens for a complete kitchen renovation in our home. I love to cook and our old kitchen just didn't meet our current needs. To be certain, any time you are living through a renovation, especially one that is so central to your daily life, it's not easy. However, Platinum Kitchens made the process go as smoothly as possible. The process they walked us through as well as the contractors they hired all made this rather painless. Our two project leads, Mike and Dave, were phenomenal! They listened to our desires, were quick to point out any potential issues, and were very responsive when I needed to communicate with them. I've had other contractors (not Platinum Kitchens) who would make promises (especially with timelines for completion) and things would drag out, or you wouldn't hear back from them when you called. This was not the case with PK. They have pretty exact timelines and their organization and communication is amazing. I highly recommend them!

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    Project Details

    Area Woodstock, GA

    Cost $30,000 - $99,999

    Date November 2016

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    Platinum Kitchens & Design replied on 2/10/2017

    Hello Eric & Becca - THIS! This right here is why we do what we do. It's not easy, and we're certainly not perfect, but creating a beautiful new kitchen and helping our clients through the difficult process is the true heart of our business. We thank you for taking the time to share your feed back on this public forum and truly appreciate your business. Please let us know if you should need us now or in the future - we're here if you do! With sincere thanks, The PKD Team


Business details

Kudzu's "Best Of" Winner

Platinum Kitchens & Design - Alpharetta, GA - Best Of 2013 - Kudzu.com Platinum Kitchens & Design - Alpharetta, GA - Best Of 2014 - Kudzu.com Platinum Kitchens & Design - Alpharetta, GA - Best Of 2015 - Kudzu.com Platinum Kitchens & Design - Alpharetta, GA - Best Of 2016 - Kudzu.com Platinum Kitchens & Design - Alpharetta, GA - Best Of 2017 - Kudzu.com

Hours of Operation

  • MON
  • 09:00am
  • 05:00pm
  • TUE
  • 09:00am
  • 05:00pm
  • WED
  • 09:00am
  • 05:00pm
  • THU
  • 09:00am
  • 05:00pm
  • FRI
  • 09:00am
  • 05:00pm
  • SAT
  • SUN

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