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We couldn't be happier with the whole process and are thrilled with our new kitchen. From our initial meeting with Michelle and the Design Team through the entire demo and build project with Juan and his team. PKD went well above our expectations!
Posted: 7/06/2015 • Link to this review
We are thrilled that the process was pleasant and that you love your new kitchen. We are lucky to have people like Michelle and Juan on our team who share the same goal of making our clients happy. Thank you for your kind review.
Completely gutted and redesigned our 19 year old kitchen. Enjoyed working with everyone from beginning to end. Michael and his team held my hand throughout the whole process, and Mike and Dave managed all the subcontractors quite efficiently. Luxury kitchen at an affordable price! We are very happy with result.
Posted: 6/10/2015 • Link to this review
Thank you so much! You were not only a pleasure to work with for all of us but also an absolute hoot! Thank you for being such a blast to work with. PKD team.
Sales consultant very knowledgable & patient during the design process. Completely gutted our existing kitchen and started with a clean slate. The install process went smoothly too. Everyone was professional & cannot say enough good things about my experience. Highly recommend PKD.
Posted: 6/01/2015 • Link to this review
Thank you so much for taking the time to post such a positive review of your experience with our company. We appreciate your recommendation and are thrilled to have had the pleasure of assisting you in the tough job of a major kitchen renovation. Please let us know if you need anything going forward - all the best, PKD Team
Our remodel was triggered to provide my wife easier access in the kitchen. The design was great and we enjoyed the design and selection process. The crew was fast, efficient and cleaned up daily. The project completed on time (5 weeks) and with all punch list items completed in the 5 weeks. Good communication from the construction crew chief. The final appearance and accessibility exceeded our expectations.
Posted: 4/17/2015 • Link to this review
Thank you, JCreviewer, for publicly sharing your kind words about the kitchen renovation experience we provided. We truly appreciate your time and value your business. We're thrilled that you enjoyed the Platinum Process and love that the end results make you both so happy. Please let us know if we can serve you, in any way, now or in the future. All our best, PKD Team
From design to installation, PKD was spot on. The project and installation teams are second to none
Posted: 3/26/2015 • Link to this review
Mr. Carter, we appreciate your positive review and hope you are still enjoying the new kitchen. We're here if you need anything and thanks again for your business. It was great working with you! Sincerely, PKD Team
You were an absolute pleasure to work with. We are so glad that you love your new kitchen. We can't wait to get the before and after photos up on our website!
I am so happy with my new kitchen from Platinum. The team made the whole process so easy from start to finish, and it was about as painless as a kitchen remodel can be. Luis and his crew were such a pleasure to work with - easy to get a hold of and quick to address all issues that arose no matter how big or small. Platinum is a "well oiled" operation and, from the consumer's perspective, customer service is a top priority. Many, many thanks for all of the guidance throughout the renovation process and a much-improved and beautiful end result.
Posted: 1/12/2015 • Link to this review
I called PKD for a second estimate to remodel my kitchen. I was so blown away by the design ideas and the way they worked with my budget that they became my choice of contractors. Once the design was complete and the construction began I was even more astounded by the quality craftsmanship, the attention to detail, and the efficiency of work. A year later I still love my kitchen and I feel confident I have added value to my home. My neighbor took one look and called Platinum Kitchen and Designs to remodel their kitchen as well.
Posted: 12/22/2014 • Link to this review
We have an older home and needed to have our kitchen remodeled. We looked at five other contractors and Platinum Kitchens and Design exceeded everyone elses' design and ideas. My wife and I have been very impressed with the work crew --their craftmanship, reliability, and care for our happiness is among the best I have ever seen. I probably paid 5% more than my 2nd choice, but I am overwhelmed by how great my kitchen is looking.
Posted: 12/21/2014 • Link to this review
From the time Mike first stepped in our kitchen we took an immediate liking to him and this is important for a contractor who will be with you for a big project. He guided us confidently through the design and selection of all our kitchen elements. He responded fluidly to our many specifications and for a fair price we got a kitchen that WOWs folks when they see it and works perfectly for a serious cook who loves to entertain. As good people draw other good people his crew who actually did the install were equally as pleasant to work with. They are craftsmen and undertook some challenging and complex design features with enthusiasm. Our kitchen has a 'flyover' over the island with recessed lights, and a curved bar with cabinets below. a year later we love our kitchen. We have not had to call them back for any quality issues except for out under cabinet lights which were a manufacturer defect. We miss the guys who worked here. They were devoted to pleasing us. And they did many times over.
Posted: 12/21/2014 • Link to this review
Our first estimate was with Platinum Kitchens... then we looked around for other companies to deliver the same product. There was no comparison! Even if you try a "do-it-yourself" approach, their product is better at about the same cost. We've had a few follow-up issues, but they returned without question and at no cost.
Posted: 12/20/2014 • Link to this review
Design, suggested material choices and craftsmanship far exceeded our expectations. Mike and David Joiner turned Mike and Leslie Karp's vision into a show place we never thought our space would allow. Can't imagine that our Kitchen could have turned out any better than it did.
Posted: 12/14/2014 • Link to this review
Platinum Kitchens completely redesigned our kitchen and what a fantastic job they did! From the beginning, we were impressed with Michael and his ideas and Michelle worked very closely with us on the design and making sure we were completely happy with all aspects of the kitchen. Luis and his installation crew were very professional & courteous. They arrived early and worked late when required and always cleaned up at the end of each day. The cabinets and flooring are of the highest quality. The project was completed ahead of schedule and we would highly recommend Platinum Kitchens.
Posted: 11/30/2014 • Link to this review
We contacted Platinum Kitchens on a whim, just to see if they had ideas we hadn't thought of for re-doing our kitchen/living area. Once we met with our designer and saw her vision for our home, and found out we could do it for around the price we had hoped, we were hooked! Michelle was wonderful & the crew was fantastic. Complete transformation we absolutely love! Our whole family is thrilled with the results and our kitchen is so much more functional than before our remodel. Michelle listened to exactly what we wanted and made our vision come to life in the design. Her communication throughout the process was spectacular. She addressed any concern or "want" we had and responded quickly to calls or emails. Juan and all the guys on our crew were great--friendly, trustworthy, respectful, hardworking. We also greatly appreciated Platinum's transparency on where our money was going. They laid out an entire budget, line-by-line. If we chose to go over-budget in the selections we made, we knew what we were spending where. If we chose finishings under-budget or the project required less money than projected, it was credited to us. THIS HAS NEVER been our experience with any contractors, and we appreciated this with Platinum. We would definitely hire them for another project. We got everything we wanted and more, and now we LOVE our home. The old saying, "the kitchen is the heart of the home" could not possibly be more true in our home now! Thank you, Platinum Kitchens!
Posted: 11/20/2014 • Link to this review