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One thing leads to another. What started as a kitchen renovation ended up being our whole first floor renovation! PKD not only replaced our worn 18-year old cabinets and counters, but they installed hardwoods throughout our whole main floor, removed our horrible popcorn ceilings, installed new baseboards, crown molding, can lights, chandeliers, and ceiling fan. We feel like we are living in a model home:) We knew from our first contact with this company that our experience would be excellent. Michael, Jordan, and the rest of the staff communicate well and quickly, often within minutes. The schedule that we were given was kept to the day. We never needed to wonder if someone was going to show up to compete the job. We can't say enough about Juan, Peter, Julio, and the rest of the guys. They really cared about the finished product, and treated this project as though it was their own. They went the extra mile and spent many a long day at our home working to complete that day's tasks. If you can pick a project manager, pick Juan! He is the best. The two other companies that we initially contacted for quotes still never gave us a final quote for the project! Funny to think that our kitchen has already been finished by PKD. If you are tired of contractors who won't return your call, or won't show up to give you a quote or finish the job, choose Platinum Kitchens. They are true to their word. Esther and Jeff A.
Posted: 9/24/2015 • Last edited: 3/02/2016 • Link to this review
Esther & Jeff! You guys are so amazing. This just made our day here at PKD. THIS is why we do what we do and it continues to be rewarding even after all of these years in the business. We are thrilled for you both and hope you enjoy the "new home" for many, many years. Please let us know if we can be of service to you in any way. All the best from the entire PKD Team.
After being frustrated with trying to find a good designer/contractor to help us with our kitchen, I found Platinum Kitchens and Design from a radio ad. They exceeded our expectations from the start. They met with us in our house and then sketched up what their idea for our kitchen would look like. It was so nice to see an actual 3D computer image of what the space would look like before committing to them. The Project Managers that were assigned to our job (Mike and Dave Joiner) were very proficient and professional and let me and my wife know everything that was going on at all times. If I ever threw out a small change to them they worked with us to get it done. The quality of the work is 2nd to none and you can tell its just done right! I very highly recommend Platinum to all my friends and anyone reading this review. You absolutely will not be disappointed. We love our new kitchen and have already gotten so many great compliments on it from friends and family.
Posted: 8/28/2015 • Last edited: 3/02/2016 • Link to this review
Mr. Livingston, thanks for your words of high praise. We so appreciate the review and are delighted that you not only love your finished kitchen, but were also so pleased with the process. It means a lot to us that you took the time to post your thoughts on this forum and we hope you will enjoy your new kitchen with family & friends for many years to come. All our best, PKD Team
We bought an older house that needed the kitchen completely gutted. The first person I met from PK was Julie. I was so happy with her from the moment we met! She took time to walk through my kitchen and hear my ideas and all my wants. She offered her expert advice and was so thorough. The next meeting with Julie was to review the plans she designed for our space. It was at this meeting, that I became really excited! Julie laid out the plans precisely the way I wanted! She is so talented! She was open to my ideas and gave me her feedback. From that day forward, she was available anytime I needed her. I met Sarah next to pick out everything. I would be lying if I said I was not nervous about this step. I went into this blind. I had no idea what I was doing &Sarah was awesome! She is brilliant at what she does and really made the whole process stress free! At that point, we waited for our cabinets to come in and shortly after, our project began! Luis was the project manager assigned to our job. From day one, Luis & his team were professional & available to answer questions at any time. Even when we had hiccups along the way, Luis resolved them quickly and perfectly. Luis and his team became like family to us by the end of all this! They were always so kind & patient, especially all the times my little ones were around ! I couldn't be more grateful for that. Overall, this has been an awesome experience and I will not hesitate to refer my friends to PK. Thank you so much !
Posted: 8/04/2015 • Last edited: 3/02/2016 • Link to this review
Wow! That couldn't be a better review if we wrote it ourselves. Thank you so much for this great review. We're so happy that Julie, Sarah & Luis all took such great care of you. Enjoy your new kitchen!
The entire process went very well and the team at Platinum was very professional throughout. The work was done on a timely basis and they responded well to every issue that came up. As a former Contractor this was the first time I had anyone do work like this in my home and I am very pleased with the kitchen.
Posted: 8/02/2015 • Last edited: 3/02/2016 • Link to this review
Mr. Hawes, Thank you for your review. We couldn't be more pleased that you are happy with your new kitchen. PKD strives to make the process, as well as, the end result, a positive experience. It was a pleasure working with you and we're here if you need us in the future. On behalf of the entire PKD Team, thank you!
We couldn't be happier with the whole process and are thrilled with our new kitchen. From our initial meeting with Michelle and the Design Team through the entire demo and build project with Juan and his team. PKD went well above our expectations!
Posted: 7/06/2015 • Link to this review
We are thrilled that the process was pleasant and that you love your new kitchen. We are lucky to have people like Michelle and Juan on our team who share the same goal of making our clients happy. Thank you for your kind review.
Completely gutted and redesigned our 19 year old kitchen. Enjoyed working with everyone from beginning to end. Michael and his team held my hand throughout the whole process, and Mike and Dave managed all the subcontractors quite efficiently. Luxury kitchen at an affordable price! We are very happy with result.
Posted: 6/10/2015 • Link to this review
Thank you so much! You were not only a pleasure to work with for all of us but also an absolute hoot! Thank you for being such a blast to work with. PKD team.
Sales consultant very knowledgable & patient during the design process. Completely gutted our existing kitchen and started with a clean slate. The install process went smoothly too. Everyone was professional & cannot say enough good things about my experience. Highly recommend PKD.
Posted: 6/01/2015 • Link to this review
Thank you so much for taking the time to post such a positive review of your experience with our company. We appreciate your recommendation and are thrilled to have had the pleasure of assisting you in the tough job of a major kitchen renovation. Please let us know if you need anything going forward - all the best, PKD Team
Our remodel was triggered to provide my wife easier access in the kitchen. The design was great and we enjoyed the design and selection process. The crew was fast, efficient and cleaned up daily. The project completed on time (5 weeks) and with all punch list items completed in the 5 weeks. Good communication from the construction crew chief. The final appearance and accessibility exceeded our expectations.
Posted: 4/17/2015 • Link to this review
Thank you, JCreviewer, for publicly sharing your kind words about the kitchen renovation experience we provided. We truly appreciate your time and value your business. We're thrilled that you enjoyed the Platinum Process and love that the end results make you both so happy. Please let us know if we can serve you, in any way, now or in the future. All our best, PKD Team
From design to installation, PKD was spot on. The project and installation teams are second to none
Posted: 3/26/2015 • Link to this review
Mr. Carter, we appreciate your positive review and hope you are still enjoying the new kitchen. We're here if you need anything and thanks again for your business. It was great working with you! Sincerely, PKD Team
You were an absolute pleasure to work with. We are so glad that you love your new kitchen. We can't wait to get the before and after photos up on our website!
I am so happy with my new kitchen from Platinum. The team made the whole process so easy from start to finish, and it was about as painless as a kitchen remodel can be. Luis and his crew were such a pleasure to work with - easy to get a hold of and quick to address all issues that arose no matter how big or small. Platinum is a "well oiled" operation and, from the consumer's perspective, customer service is a top priority. Many, many thanks for all of the guidance throughout the renovation process and a much-improved and beautiful end result.
Posted: 1/12/2015 • Link to this review
I called PKD for a second estimate to remodel my kitchen. I was so blown away by the design ideas and the way they worked with my budget that they became my choice of contractors. Once the design was complete and the construction began I was even more astounded by the quality craftsmanship, the attention to detail, and the efficiency of work. A year later I still love my kitchen and I feel confident I have added value to my home. My neighbor took one look and called Platinum Kitchen and Designs to remodel their kitchen as well.
Posted: 12/22/2014 • Link to this review
We have an older home and needed to have our kitchen remodeled. We looked at five other contractors and Platinum Kitchens and Design exceeded everyone elses' design and ideas. My wife and I have been very impressed with the work crew --their craftmanship, reliability, and care for our happiness is among the best I have ever seen. I probably paid 5% more than my 2nd choice, but I am overwhelmed by how great my kitchen is looking.
Posted: 12/21/2014 • Link to this review
From the time Mike first stepped in our kitchen we took an immediate liking to him and this is important for a contractor who will be with you for a big project. He guided us confidently through the design and selection of all our kitchen elements. He responded fluidly to our many specifications and for a fair price we got a kitchen that WOWs folks when they see it and works perfectly for a serious cook who loves to entertain. As good people draw other good people his crew who actually did the install were equally as pleasant to work with. They are craftsmen and undertook some challenging and complex design features with enthusiasm. Our kitchen has a 'flyover' over the island with recessed lights, and a curved bar with cabinets below. a year later we love our kitchen. We have not had to call them back for any quality issues except for out under cabinet lights which were a manufacturer defect. We miss the guys who worked here. They were devoted to pleasing us. And they did many times over.
Posted: 12/21/2014 • Link to this review
Our first estimate was with Platinum Kitchens... then we looked around for other companies to deliver the same product. There was no comparison! Even if you try a "do-it-yourself" approach, their product is better at about the same cost. We've had a few follow-up issues, but they returned without question and at no cost.
Posted: 12/20/2014 • Link to this review