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Contacted Plugged In Electrical, along with a few other electricians, through Yelp when I needed the electrical panel in my home replaced. From the get go they were responsive and up front about pricing. Once Shane came out to give me an estimate I knew I could trust him to get the job done the right way (previous owner of my home had done some weird stuff, electrically speaking.) I couldn't have been more pleased with the service that was provided and wouldn't hesitate to use them again or to refer them to a friend.
Plugged In Electrical replaced my electrical panel as well as all of the breakers and fixed a few things that they discovered weren't wired correctly once they got into the job. I'm not very knowledgeable about electricity and Shane took the time to explain the options I had as well as the pros and cons of each. My panel went from looking like an amateur had put it together to a neat, organized and professionally installed piece of equipment in one day.
Area Smyrna, GA
Cost $1,000 - $2,999
Date September 2016
Posted: 9/22/2016 • Link to this review
I always want someone that is a master in their trade, so I know they are competent in doing the job right. Matthew at Plugged In Electrical Services always does the job right, he is honest and has probably saved my families life (no joke) when he changed out that dangerous panel. I highly recommend this company and will continue to use Matthew as our electrician for as long as we live in the state.
Posted: 10/14/2014 • Link to this review
My home took a lightning strike from the recent storms and we were left with several items not working. I noticed Plugged In Electrical Services offers a deal with home inspection with credit towards service so I purchased the deal. From the first point of contact I had a great feeling about this company starting with the genuine concern of the receptionist. Two electricians showed up at my door and performed the inspection on my home. Their findings revealed an improper installation for our television service. The satellite was not grounded which allowed the surge into my home damaging several items such as televisions, computers, garage door opener, smoke alarms, and GFI outlets. They properly grounded all components of my home, installed surge protection on the entire home, and replace all damaged smoke alarms and GFI outlets. Their inspection report also helped me with my claim to the satellite company. Alan and Matt's knowledge and expertise was truly a blessing. If I'm ever in need again I will definitely call Plugged In Electrical Services.
Posted: 9/06/2014 • Last edited: 10/14/2014 • Link to this review
I recommend not to use this company because they have been a rip off for me. We called them with the special deal and they wanted us to pay for different things while they did not check anything. We will not use them and request Kudzu to check their genuineness before you announce any special deal.
Posted: 8/24/2014 • Last edited: 10/14/2014 • Link to this review
Im very sorry to hear that you had a bad experience. Im not sure what deal you are referring to. We pride ourselves on providing our customers a great service experience. I am quite surprised by your review and would like to speak with you regarding your experience. We have a couple of deals offered and we always offer services that match the description of the deal. We would like to find out why you are dissatisfied and make it right for you. We are driven by great customer service and electrical excellence. Please contact us so that we can resolve your dissatisfaction. (770)856-5214.
Alan and Matthew were awesome! They gave us an estimate for wiring our basement , their price was very good. The work they did for the price was leaps and bounds ahead of the other contractors who gave us prices. They take serious pride in their work. We have had a few bad experiences and have been burnt in the past and are determined to not have it happen again. They explained the difference between a Licensed Electrician and a Service Tech, Which we didn't know. We would definitely use them again and recommend to our family and friends. WE WILL ONLY EVER USE LICENSED CONTRACTORS TO PERFORM WORK ON OUR HOME.
Posted: 1/22/2014 • Last edited: 10/14/2014 • Link to this review