Plymouth Auto & Tire Center

1 star rating 1 Review

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2014 Butler PikePlymouth Meeting, PA 19462

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  • Plymouth Auto & Tire Center - Plymouth Meeting, PA -  benbergman

    Reviews: 1

    BEWARE of the Bait & Switch!
    benbergman (1 review)
    6/19/2014

    BUYER BEWARE!!! We were lured by a $29.95 Inspection with free emissions offer. Their estimate required $377 to pass the inspection, purportedly just to change 3 light bulbs and replace a mirror. I looked up the parts for those repairs and they only cost about $100. Moreover, I just had one of the same three lights changed in my car for $15 total. I called for an explanation of the estimate. First they told me that they wouldn't honor the $29.95 inspection unless I had a coupon - in spite of leaving more than 5 messages on my cellphone for the past 2 months promoting it! They eventually relented, saying that the discount was applied. The Manager interrupted me immediately after I started explaining the situation. Rather than explain the estimate, or honor their work, she insisted that they would charge me again for the same service if I completed the repairs elsewhere and returned for the sticker. They seem like charlatans performing a bait-and-switch. We got lured in with the cheap inspection service and now will have to pay for it again simply because they prefer to extort their customers rather than explain their estimates. Spend the extra $45 and go to a shop that you already know. I'll have to pay more than that additionally now anyway by virtue of their "deal". I posted that review on Google and since have discovered that many other folks had similar experiences, with this shop, from the high prices to the double-charging to the shabby treatment.

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