Displaying 61-75 of 76
The first time I called for service, they showed up right at the end of the scheduled time, and I was charged $132 for a drop-in $30 part. The next time, service was scheduled for 7-9 a.m. I rescheduled my time to make sure I was here, and nobody showed up or called. At 9:00, I called and was told that he would be here within the hour. I told them to forget it.
Posted: 7/17/2008 • Link to this review
It's unfortunate you are so frustrated with us. We came out the SAME DAY you called us for an appointment and fixed your problem that day. You requested we come back even though you felt you were "overcharged"? Unfortunately, due to this being a service industry, we sometimes run over our scheduled times and are very sorry we were going to be late today. Please let us know how we can resolve this with you.
When we bought our house I called Melissa to set up a weekly service, they were there the next week and almost immediately my pool looked better. When it got over 100 degrees the pool went green within hours. Even though my weekly service had been the day before, they came out and had it BLUE! by the next day. Great work, friendly service. These guys are the best!
Posted: 6/29/2008 • Link to this review
Thank you so much for your kind words! We never want your pool to turn green...but if it does, we'll respond immediately! Thanks again for your wonderful review!
I contacted them mostly based on the good review here. Email response was fast but when I called them to schedule an appointment for estimation, no one answered and no one returned my voice mail. Finally made an appointment after calling them several times, was told that someone would call to confirm the time. No one called back, no one returned my call to them, and finally no one showed up. I took time off work to try to meet them but apparently they have no interest whatsoever. Don't waste your time with this company.
Posted: 6/24/2008 • Link to this review
In response to your frustrations, we would like to sincerely apologize. We would like to offer you a free month of service for the lack of response you received from our company.
I have used many pool companies over the last 10 years. They did a very good job at an ok price. Best service at an average price. That was great for me. I have tried the cheaper ones - they (3 different ones) just broke my stuff and I had to call Pool Kings to fix it. Thanks for the help guys. Oh the weekly service is great too. - Todd
Posted: 6/10/2008 • Link to this review
Pool Kings, from my first call to Melissa to Mike and Rob coming out for the estimate and beginning the job to Jimmy and Rob coming out to finish the final completion of the pool maintenance, was very professional and fair while exceeding my expectations. The previous reviews were very helpful. Thanks, Melissa, Mike, Jimmy, and Rob for a great job from start to finish!
Posted: 4/29/2008 • Link to this review
Had a small leak in a Jandy valve and the air valve on my filter canister. Straight forward, honest, extremely nice guy. Actually checked over my whole system, and set my valves to operate more efficiently for the extra hp my pump has. He gave me tips my pool builder never suggested. Several weeks have passed and no problems, and the pool looks great. A big thanks - and highly recommended.
Posted: 4/28/2008 • Link to this review
Absolutely the BEST. My self cleaning pool still needed help - they DID IT!!! It looks GREAT! If friendly, reliable and affordable is what you are looking for - you found it!!
Posted: 4/07/2008 • Link to this review
I found Pool Kings on Kudzu and called them to fix my heater. I didn't use it for 6+ years and could not get it to work. They came out right away and fixed it the same day! I love my oh so warm pool now! Thanks guys!!! - Fallon
Posted: 2/13/2008 • Link to this review
Since Pool Kings installed the Hayward Phantom cleaning system,we have time on our hands,and no leaves in our pool.The Phantom does it all.Thank you Mike for providing peace of mind.
Posted: 9/09/2007 • Last edited: 1/02/2008 • Link to this review
I hate to admit this, but my pool was green as can be - I thought there was no saving it...but Pool Kings came to my rescue and my pool looks like it's brand new!! They schooled me on my salt system too because that was the reason why my pool turned green on me. I really appreciate everything they did for me. Thank you Pool Kings! John-Chandler
Posted: 9/07/2007 • Last edited: 1/02/2008 • Link to this review
Mike from Pool Kings is awesome!I had some mustard algae in my pool and Pool Kings showed up promptly and the algae was history! The companies on time visit on short notice was really appreciated.I was having a party the next day and Mike saved me from some embarrassment!Make the call you will be glad you did! Thanks a million Mike
Posted: 9/05/2007 • Last edited: 1/02/2008 • Link to this review
THE ROYAL TREATMENT FOR YOUR POOL!!
Pool Kings is a family based organization that prides itself on customer satisfaction. We have extensive experience and offer exceptional customer service which sets us apart from the norm. Our drive to satisfy our customers is clearly evident in everything we do. From residential to commercial and cartridge cleans to installing entire new systems, we strive to make every job a success!
We work hard to stay on top of the latest technology.. and developments in the swimming pool industry. Our education never stops and we enjoy growing with the ever changing pool industry. We are also certified heater technicians, water chemistry certified and C.P.O. certified.
We continue to be the swimming pool company of choice for residential and commercial pool owners. Our technicians are on time and in uniform every week so you never wonder who is in your backyard. When you see our uniformed swimming pool technicians working on your pool, you can be assured that you are getting the very best service available.
We proudly serve Tempe, Mesa, Chandler, Gilbert, Maricopa, Phoenix, Ahwatukee, Queen Creek and Scottsdale, Arizona.
If you want expert service at an affordable price it's time you experienced the professionalism, integrity and ethics of Pool Kings.
We offer both Cleaning and Repair Services at prices you can't beat!
* Weekly Service
* Twice a week Service
* One Time Clean
* Vacation Clean
* Green Pool Clean
* Cartridge Clean
* DE Clean
* Salt Cell Clean
* Acid Wash
* Chlorine Wash
* Pool Drain with Start Up Chems
REPAIRS AND INSTALLATION
* Salt Systems Conversion from Chlorine Pool to Salt Pool
* Heaters and Heat Pumps
* Automatic Cleaning Systems (Pool Vacs)
* Plumbing Leaks
* Light Fixtures / Bulb and Seal
* Solar Covers
* Water levelers
* Plaster Repair / Rebar Repair
* Sand Changes
* Tile Clean (Glass Bead Style)
* Orientations (Pool School)
* FREE ESTIMATES
* Raise or Lower Equipment
** And Much More To Come **
OUR WEEKLY SERVICE INCLUDES:
* Brushing Sides and Steps
* Netting Pool
* Emptying all Baskets
* Back washing Filter when needed
* Checking and Adding Chemicals (no extra charge for basic chems)
* Overall inspection of system
* Adjusting valves for maximum filtration
* Lube O-Rings when needed
* All YOU HAVE TO DO IS ENJOY YOUR POOL!!!
* Professional License ROC# 224399 Licensed, bonded & Insured. * Best of Chandler 2008 Award from the "US Local Business Association". * Our Techs are CPO Certified. * We Are A BBB Accredited Business * APSP Certification in Hayward Goldline Universal H-Series Forced Draft Heater Installation and Troubleshooting. * APSP Certification in Hayward Goldline Induced Draft Heater IDL2 Service & Diagnostic.
* Eco-friendly products * Paperless services * Energy Efficient Motors * We Recycle, Buckets, pumps, motors, Etc...