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I definitely do not recommend this pool builder. This review site does not allow enough words to go into detail, but don't be fooled by his sales pitch. He did not properly supervise his workers. I would have to text him pictures when things weren't being done correctly. Once he received our last installment payment, it was like pulling teeth to even get our pool project completed. I expressed concerns over the appearance of the plaster from Day One, and again before his chemical guy neutralized the pool...and 10 months later I am still not happy with the appearance of the plaster but, in what appears to be typical Chris Michaels fashion, he blames the problem on anyone but himself and will not come out and fix it. I am sure he will respond to this review with excuses of why I am wrong and he is right, but do yourself a favor and don't trust him with your hard earned money. I have been waiting for almost a year for him to do the right thing and it obviously isn't going to happen. I hope by sharing my experience, I can save someone else from the experience I have had to go through.
Chris Michaels, owner of Poolscapes NTX, built a 20x40 in-ground, "jumping" pool with raised spa and waterfall.
Area Whitewright, TX
Cost $15,000 - $19,999
Date June 2015
Posted: 4/25/2016 • Link to this review