We had a TERRIBLE experience at Practically Pikasso for my daughter's birthday party. I called about a month in advance and reserved the party room for my daughter's party--got there about ten minutes ahead of time and it was FILLED with artwork. They had reserved several tables for us out front (with tall stools). I had kiddos three--five years old and was expecting to be able to seat everybody at the picnic tables. I had to help the staff clear out and clean the party room at the last minute. They had no balloons ready, nothing. They did not greet my daughter or say happy birthday--made no big deal out of the fact that we were there for her birthday. Additionally, the air condition was not working and it was almost 100 degrees in the building. Finally, they had a camp going on and two people staffed, so we had very little one-on-one help. When we needed paint, a guest of our had to retrieve it. They did say they were sorry a couple of times, but did not offer to reduce our bill or compensate us in any way. I called to talk to the manager the following day to explain how dissatisfied I was; she was argumentative, but did apologize. She said that she would do something "nice" for us next time we came in. I told we would not be coming in at all anymore!
Posted: 8/06/2010 • Link to this review