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The workmanship was top notch, and the staff there was very responsive to inquiries regarding status. One of the mechanics there (Jeff) was especially conscientious about the job being done right having to fight with State Farm over a particular piece they did not want to replace....and while they lost that fight with State Farm... he proactively sought out his management's approval to make things right with the car.
Posted: 12/20/2015 • Link to this review
My week was terrible to begin with and suddenly my car was in need of repair. Hunter at Premier Collision was FANTASTIC! I was at another auto service center who told me i could not drive my car because of need of repair. (that was all i needed that day, to be out of a car!) I called Premier Collision Center. Hunter was great and stepped up to the plate when the other auto center just gave me blank looks. He helped me get my car towed to his shop and set up in a rental car. It sounds simple but being female, who knows NOTHING about cars, it was nice to feel like someone was honestly helping me. He was very good at keeping me updated on the status of my car. The work done on my car was excellent and timely. I was a little stressed about getting the rental car back to the company and then needing a ride back to my repaired car. He said don't worry about it, they will pick it up from his shop. I didn't know that was a service the rental company offered but so thankful Hunter let me know aobout it. Truely a GREAT experience with premier collision center.
Posted: 9/25/2013 • Link to this review
Permier repaired our car last year, great work, but we recently had an issue with a side mirror that was part of the initial repair. They fixed it same day, no hassle. If you need repairs, this is the only place to go. Only place we will go from now on.
Posted: 5/08/2012 • Link to this review
My vehicle was rear ended and Premier Collision came highly recommended. I couldn't have asked for better service and the car looks great. Thanks to the staff at Premier Collision.
Posted: 2/25/2011 • Link to this review
My 2002 Volvo C70 was in a minor collision on the front passenger side fender. The other parties insurance stated Premier Collision Center Inc . is an approved company. So I took it there. First they took 13 days to repair on fender. Multiple times they promised a completion date and did not deliver. They didn't even have the courtesy to tell me before I arrived that it wasn't ready. Finally, I it was really ready. I notice they failed to fix a scratch on the passenger glass, and only removed some of the nose protector coating. So I asked to fix it. Another week pasted, and they said it was ready. I picked it up at night. The next morning I brought it back. NOW the two side turn signals were broken and falling off the car, They completely missed damage in front of the pass tire wheel well, they left bondo dust all over the engine compartment and my power steering cap was loose and fluid leaked out as well. The insurance company told me they would not pay for any more rental cars so Premier offered to get me rental while they try to fix it again. Another week and pasted and I picked up my car. The glass scratch is still there, I see paint dripping on the fender, My fog lamps no longer work, and they told my me I have to return with my car in 30 days to get the protector reapplied! I am too afraid and will not allow these rank amateurs to touch my car again. Oh, the car rental place billed me for last rental car too!
Posted: 2/21/2011 • Link to this review
Premier Collision's repair quality is outstanding as is there level of service. They have a knowledgeable and courteous staff that strive to meet the needs of the customer. I would highly recommend this shop to anyone.
Posted: 3/10/2010 • Link to this review