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Jason and Austin managed my pool for me at our lake house. It is very important to have someone you can trust in that situation when you aren't always there. They always went the extra mile and they are cheap! I also used them when we built our pool and they were the only contractor that didn't let me down. Jason will always take your call or call right back.
Posted: 12/27/2014 • Link to this review
We were referred to Jason at Premier Pools by our Landscape Architect and were delighted we had the chance to work with Jason and his crew. As first time pool owners, we had dreamed of having our own pool for years and had developed a long list of things we wanted to include in the project. Jason didn't disappoint. He worked with us each step along the way on every detail. His collaborative, can-do attitude made it such a pleasure and fun experience overall. In the end, we were delighted with both the outcome and the process that got us there. We were particularly impressed with Jason's honesty, professionalism, energy, integrity and pleasant demeanor. We would strongly recommend him to others.
Posted: 9/05/2014 • Link to this review
Daniel exhibits all the best customer service attributes: good communication (always responds and lets me know when he's coming), accountability (made a mistake and made it right), transparency (explains what he is doing and why and justifies expenses) and professionalism (extremely courteous and friendly). Makes me feel like I'm his only customer even though I know most commercial pool companies won't even deal with a small account like mine. Very fair pricing as well, especially given the service mentality you can't really put a price tag on. Way to go, Premier Pool!
Posted: 5/30/2014 • Link to this review
We originally contracted with a pool installer who front loaded the contract, did shoddy work, and violated codes. We were referred to Premier by a friend. Jason and his team saved our pool project and did an amazing job transforming our disaster into an oasis! Very responsive, takes the time to teach his new pool owners the ins and outs of the equipment and pool maintenance, and ensures customer satisfaction during every phase of construction. We highly recommend Premier Pool.
Posted: 4/14/2014 • Link to this review
We found Jason and his crew to be exceptional. We had quite a few questions as this was our first major construction project. He addressed all of them and reassured us we would be happy with the final product. We could not be happier with the end product! He is honest and most importantly he delivers on his promises. He delivered great value for the professional installation.
Posted: 3/23/2014 • Link to this review
The two things I want most in a pool service provider are kept promises and quality work. Jason proved to be a man of his word and delivered on a construction project at a fair price, with high quality.
Posted: 6/10/2013 • Link to this review
I contacted Jason and he indicated Premiere could find my water leak and repair - one stop shopping. The technician received the wrong instructions from Jason, Jason came by the estimate the repairs and never followed up.
Posted: 5/22/2013 • Link to this review
The store is new, but these guys have years of experience! When we moved to Canton, they taught 2 novices exactly what to do to care for our new pool AND made us feel like we were their only customers in the process. They have better prices for supplies than the big box stores, we checked!
Posted: 3/07/2011 • Link to this review
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