Thank you for your service to my vehicle. Tim was professional, polite, and knew his stuff. I will refer my friends and him again if I ever need auto glass service; which I'm sure I will living out here in Arizona. It's good to develop good, quality people, and companies for your needs. Tim, and Shear Image is a keeper for me.
Posted: 5/13/2008 • Link to this review
I called this company to fix my windshield. Over the phone, we scheduled a day and time to fix my windshield for the following day. I re-aaranged my meetings that day so i can just be here for when they fix my windshield...but they never showed up! Not even a phone call to say that they wont make it. I was so pissed because I could have attended my meetings that day...I highly not recommend this company because of poor communication.
Posted: 4/02/2008 • Last edited: 1/27/2009 • Link to this review
I had a bad crack in my window of my foreign auto and contacted this company to replace it. Initially, they showed without all the parts, but that is not out of the ordinary for anything on my vehicle since it is a foreign auto (BMW). They took care of the problem and fixed it the next available day. They contacted me a half hour after they first time they came and apologized repeatedly about not having the appropriate parts. It was a weekend day so they could not understandably get the parts that day. Waiting for parts to fix my car is not unusual because even the dealerships take forever to get the parts to fix the vehicle. However, they came the next day as promised and fixed my windshield. I was very satisfied with their service and even more satisfied with their customer service. I would highly recommend them to any one. Thank you Pro-Vision for your excellent work.
Posted: 8/13/2007 • Last edited: 1/02/2008 • Link to this review
I've had to use Pro-Vision a couple of times now. Each time was a good experience. I will use them from now on. I just like the way they treated me. The service of course was great. I would recommend them. Now I guess they have merged with Shear Image which they told me allows them to service customers more efficiently than before. That sounds even better to me. Thanks.
Posted: 8/08/2007 • Last edited: 2/28/2008 • Link to this review
Everyone, from the office staff, to the guys that do the glass are courteous, friendly, and eager to help. I would recommend to anyone that needs glass to call them!!!
Posted: 7/20/2007 • Last edited: 1/02/2008 • Link to this review
Member: Central/Northen Arizona Better Business Bureau; and member of the BBB Online Reliability Program for excellence and credibility. We are licensed and Insured and members of all the major Insurance Companies Network affiliates for providing Auto Glass Services, including; LYNX, SGC (Safelite), TELEGLASS, GLASSCOMP, and HARMON. Our Techs are experienced and certified in SRP Urethane Applications and Installations.
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