My husband was in a car wreck last Fall and Progressive handled the claim quickly, however the body shop that Progressive had fix his car screwed up big time by making the car WORSE. He had to take it back on two separate occassions after it was 'fixed'. The overall cost to fix his car because of their mess-up was more than the value of his car! It was time-consuming and aggravating - but the Progressive people were quick to address the problem without hassle. We ended up switching to esurance when our policy was up and ended up saving $250 every 6 months over what we were paying at Progressive, and for even MORE coverage. Go figure!
Posted: 7/24/2008 • Link to this review