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PROPERTY MASTERS is by far the worst company I have ever done work for. They are cheap, they cut corners, don't want to pay to have things done right and when your done with the work they approve it takes 2-3 months to get paid. They have by far the worst invoicing procedure I have ever had to deal with and the most disorganized accounting department I have ever seen. Not only would I never do work for them again as a contractor, I would never recommend anybody buy a home they have touched. Absolute crap company.
Area Virginia Beach, VA
Cost $3,000 - $4,999
Date February 2016
Posted: 6/30/2016 • Link to this review
We couldn't be happier with the work preformed by Jim and his crew on our backyard landscaping. The retaining wall, fire pit and entire area looks great. The price was very reasonable considering the amount of time and effort it took to get the materials up and down a steep sloped hill.
Posted: 8/25/2014 • Link to this review
After waiting many years we decided to upgrade our backyard. Property Masters stated they did high quality work and we felt that was an honest stated. BUT, after only one year the grass became very thin and there we areas holding large amounts of water after it rains. I was told it wasn't a problem, but two more years later 30% of the backyard doesn't have grass, there are large areas that show standing water issues! Then I am given a $4,500 quote by Property Masters to fix what I believe to be a poor quality installation.
Posted: 3/24/2014 • Link to this review
In a world where finding good, honest and reliable service providers is VERY hard, it has been so GREAT working with Property Masters. They do what they say they are going to do and when they say they are going to do it. My yard looks better than ever and I don't have to stay on top of it at all. They do it all! Thank you Property Masters!
Posted: 7/29/2013 • Link to this review
I just wanted to take a moment to let you know how pleased I am with the work I had completed by Property Masters. While I had an idea of what I wanted done, Lance Fry, my Project Development Manager, helped me fine tune my ideas. He was friendly and always quick to get back with me on any questions I had. Lance's knowledge and personality was the deciding factor when it came time to choose between the three companies that gave me estimates. Jeff Barbier was great to have as my Production Manager. He was so easy to get along with and was always open to my questions and any changes I needed. Jeff and his crew were out every day with great attitudes and went out of their way to make me happy. The finished project is amazing and exactly what my husband and I wanted. I can't thank them enough! Finally, I would like to mention Zoe Lewis, my Project Coordinator. Zoe was always happy to answer any questions I had regarding my billing or change orders. She was prompt to get everything to me, including the final bill for my records, once it was paid in full. I guess the bottom line is that I couldn't be happier with Property Masters! Thank you so much for providing such excellent customer service and attention to detail in all areas of your business.
Posted: 4/11/2013 • Link to this review
Jesse at Property Masters is GREAT to work with. He came out and did an initial consultation and layout for my new patio and back yard landscaping. After getting a few other designs and quotes, we decided Property Masters was the best plan and price. The work started right away and everything was organized and completed on time. I could not be any happier with their work. I use them to maintain my yard as well. I highly recommend them. Thanks Jesse!!
Posted: 4/05/2013 • Link to this review
My wife and I used Property Masters for the past year and Joe Hall managed our account. We have recently moved from the area and recommended Property Masters to the new owners because of the service and support that Joe provided. We have been disappointed by many of the contract services that we have used over the years so it was especially nice to experience a company and a manager that understand service after the sale. We wish you and Joe much success in the future.
Posted: 6/26/2012 • Link to this review
Property Masters completed a large job on my property last summer. The job included a new Trex deck, screened room and complete regrading, fire pit area, drainage, sod and overall landscaping. They even "tucked in" a large trampoline into the natural landscape - and it looks great. My husband and I are thrilled with the results. It has been 9 months since the job was completed and we still love it as much today as the day they finished. Jesse and the crew are very talented and professional making it a pleasure to do business with them. Thank you for our awesome backyard!
Posted: 4/16/2012 • Link to this review
I contacted Property Masters to give me an estimate on a design for my front yard, as well as, an outdoor kitchen. I was very impressed with how easy it was to get someone out to my property. They wasted no time starting my project and always provided an answer to any questions I had. Trevor did an awesome job managing his crew and making sure I was completely satisfied. I had such a great experience with Property Masters that they are also doing the maintenance for my new yard.
Posted: 12/06/2011 • Link to this review
Property Masters created a beautiful garden design for my back yard. Jesse did an excellent job incorporating everything that I wanted while staying in my price range. His crew was very hard working and always kept me informed about the next step in the process. I would recommend using this company!
Posted: 11/22/2011 • Link to this review
Property Masters has been doing my lawn maintenance for over a year now and I am very impressed with the work ethic and organization of the company. They are always on time for my weekly appointment and if I ever need to speak with someone, they are very easy to get a hold of.
Posted: 11/07/2011 • Link to this review
Property Masters finished my front yard a few months ago and I could not be more thrilled about the way it turned out. Throughout the whole process of my project, communicating with the company was quick and easy. They listened to all the little details I wanted and made sure I was 100% satisfied with how the work was done. My project was finished within the time frame promised while staying in my budget. I really enjoyed my experience with this company.
Posted: 10/25/2011 • Link to this review
My husband and I did a lot of research for finding the right company to design our front yard. Let me start off by saying, they did NOT disappoint us! This company was well organized, very professional and competitively priced. They turned our boring yard into a beautiful and relaxing area that our grandchildren really enjoy! We couldn't be happier with the results!
Posted: 10/10/2011 • Link to this review
Energy Efficient Performance With Energy Star, Lead Safe and EPA Certified Firm.