The national monitoring center is friendly, but friendly does not keep you safe! My alarm went off at 3am and we heard noises. The monitoring folks called and we let them know that we think we need the police. They said we'll get them for you. 1.5 hours later a rent-a-cop showed up. If we had actually had an intruder we would have been dead! There was no follow up that night from the monitoring center, and when I called the local office I was told that if i'm unhappy with the response that I can cancel my service if I want, but then they would charge us the remainder of the contract. What customer service!
Posted: 2/27/2007 • Last edited: 1/02/2008 • Link to this review
While renting a home in North Las Vegas, our landlord had this security system activated. It was easy to use and made you feel safe and secure. Whenever you had to talk to someone at the office or if the alarm was tripped, they were right on top of it and very friendly and professional. I would recommend them to anyone for their home security needs !!!
Posted: 11/02/2006 • Last edited: 1/02/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available