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Psych Care Consultants

1 star rating 1 Review

(314) 729-1975 Call

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13065 Old Tesson Ferry RdSaint Louis, MO 63128

Reviews

  • Psych Care Consultants - Saint Louis, MO -  legallisa

    Reviews: 1

    Dr. Shavia Malik, Psych Care Consult. - Horrible!!
    legallisa (1 review)
    2/27/2012

    this office AND Dr. Shavia Malik do not even deserve one star, period! My daughter saw Dr. Shavia Malik. She waited in the office for nearly 2 hours. My daughter finally sees the doctor and the visit lasted about 15 minutes and this was a first time appointment! My daughter left with medication which ended up being too strong. She had reactions to it and tried to call the doctor (3 days later because her appt was on a Friday and she tried calling on a Monday) while in a full blown panic attack, she has sever anxieties, was put on hold twice. Kept on hold the first time for 10 min. then hung up and called again to only be put back on hold for 20 min. I then called, and was on hold for 16 min. to which I was told that the office is short handed. No excuse for that long of a wait. I asked if the doctor was there and was told no, that she wouldn't be in until 1:30. I explained that my daughter was having a reaction to the new medications and that she was in a full blown panic attack and that we needed to speak to the doctor. When I asked what the chances were of the doctor calling my daughter back to speak to her about the medications within 30 minutes, I was told specifically "chances are slim to none". I asked for the medical exchange number and was told that only works when the office is closed. The receptionist did say that she would page Dr. Malik but that the doctor probably would not answer the page and 45 min. later, no call. My daughter is at the emergency

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