I have tried repeatedly to do business with this company. The man who answers the phone is a total jerk with an Ego the size of New York City. We once got into a disagreement when I mentioned the fact that I once had a direct dealer account with Swarovski for 7 years and he actually told me I was a "Liar" and that "there was no way Swarovski would ever set up an account directly with a dealer". This was a few years ago. Today, I again tried to call to get some quotes for supplies and when he asked my name and company name, the same person rudely told me "Oh, we're not interested in doing business with you." and hung up on me. I will gladly take my business to his competitors - because there is no need to treat customers with such disregard. I work very hard in my business and need suppliers to work with me - not be like this. I just thought others would want to know my experience with this company.
Posted: 2/23/2009 • Link to this review