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I am 56 years old and my one experience with R&R Towing continues to be, by far, the worst customer experience of my life. They provided me with an unsafe rental car to drive that I was unable to use. When it caused me problems on the road, I had those problems fixed by myself with no assistance at all from R&R towing. Then I was charged for the experience. Then the owner insulted me by refusing to accept my account of events, which amounted to him calling me a liar. To this day it makes me angry whenever I see an R&R tow truck. From my experience, this is a company that cares NOTHING about the customer or the importance of honoring their service agreements. And I want upper management to know that I have personally told at least 50 people what a poor and untrustworthy company they are to do business with.
Posted: 9/14/2017 • Link to this review
Awesome! Awesome! Awesome! I hit a deer coming down Burnt Mountain Road on my motorcycle. Thank God I managed to keep the bike up and not get hurt. The bike was not totaled, however, there was no way I was going to risk driving it all the way home to Alpharetta. My fiance found Mike and R&R Towing and Mike was on the case! He sent John and Tommy! I guess you could say they showed up wearing capes and masks because they definitely rescued me! Super nice guys and a great company. R&R Towing is the PRIDE OF JASPER!!
Posted: 8/14/2014 • Link to this review
My vehicle was involved in an accident, R&R was called. When we went to pick up vehicle from thier lot it was in worse condition than it was after the wreck. Suspension was messed up more from were it was DRAGGED on the tow truck. Window was left down to rain in for three days. VERY VERY hard people to work with and very unprofessional!!
Posted: 3/31/2009 • Link to this review