Bryan came out to our house in a timely manner, and determined what was wrong with out hot tub, he was supposedly ordering the part. We have been waiting for the part to come in for over 2 months. I have called frequently, Bryan keep telling me"part hasnt come in yet" and that he would call. I got tired of waiting, called someone else on Monday, today is Thurs and hottub was fixed this morning. I called Protech Spa Service- and they were also cheaper than Bryan's quote.
Posted: 7/16/2010 • Link to this review
I am sorry that you were put on "hold" for so long. The summer gets quite busy and I was juggling a great deal. I am glad you got the help you needed and be assured that you would not be put off like that again if you tried our service one more time. We really do a good job and we try to give the best service we can at very reasonable and competitive prices. We are under new management and many of our policies and procedures have changed for the better.
Bryan found a spa heater in 1 day and had it replaced in time for my weekend party for a VERY reasonable price. He showed up on time, was super nice, and cleaned up after himself. I have a new Pool Guy!!
Posted: 2/25/2010 • Link to this review
* 24-Hour Service Available