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One word... Excellent!! Friendly professional employees -- From initial service visit, to the sales person (Tommy), to the installation crew. Everything went smooth and the system was well installed. I'm a very picky person when it comes to things being clean and neat. When the install technicians left my home, I couldn't find a single thing to clean up. That says a lot. Don't hesitate to use RS Andrews!! Thanks, Heather
Posted: 11/19/2012 • Link to this review
We had a great experience with RS Andrews. The service technician was on time and went right to work. He checked the system and took time to explain everything he did. He answered all my questions and provided tips for cleaning and maintenance.
I have always been pleased with the services from RS Andrews. The techs are always friendly and professional. Today I had service done on my furnace. I greatly appreciated the time Andrew spent answering my questions and concerns. Thank you!!
We worked with Scott on replacing our hvac system. He was very knowledgable and very professional. From start to finish, the whole RS Andrews team was outstanding. They were able to get us installed the next day and the install crew was friendly. Thanks RS Andrews for the great work on the new system!
My service technician was fantastic! He has super nice and professional. He fixed my furnace and swapped out my filter. From when I called to when it was fixed, everyone was so friendly and the issue resolved. Great experience! My system is working now. Thanks!
Posted: 11/16/2012 • Link to this review
Called and got my appointment quickly. Service Tech (Jim) showed up this morning on time and did his service, explained what he did and some preventive maintenance and steps I could take. Love service like this. I would recommend them to anyone!
Posted: 11/14/2012 • Link to this review
A great all around experience, so I gave 5 stars. We replaced our system with a new Lennox system through RS Andrews. The installation was performed well and on time. The equipment is top notch. And a fair price also.
Have had a maintenance contract for our two hvac systems for several years. RS Andrews provides the maintenance twice a year, changes the filters and UV bulbs. Always professional and prompt. Very satisfied with service.
The service technicians today were exceptional!!! They were prompt, courteous, and very accommodating. They also explained every detail of what was done and were very professional. I just renewed my service contract for the 3rd year. Way to go RS Andrews!!!
I have been having my HVAC systems maintained for the past few years with RS Andrews and I cannot think of a better company to service my home. They have been much better than the previous company I used. They are more professional and knowledgable. This company and its employees have made service an art-form that I wish was available with other types of services. Highly recommended!
Selected RS Andrews to replace our HVAC system. We were referred from a neighbor who had used them. From the sales to the actual delivery and installation, it was one of the most professional and certainly the most courteous experiences I have had in years. I see why I was referred and I will now recommend them as well.
Had an issue with my water heater and called RS Andrews to hav it diagnosed. The plumber came out on time, explained what the options would be and fixed the problem on my gas water heater. I ened up replacing the water heater and I had a $200 coupon which really helped. Overall I'm very satisfied with RS Andrews and would definitely recommend them!
We enjoy having RS Andrews over at our house when service is needed. Our technician Andrew is very articulate and friendly. Our dogs even love him. We have used RS Andrews for several years and they have always provided excellent service.
I live in a high rise condo, and have been having some issues with my havoc system. I had a few companies come out and couldn't diagnose the problem. A friend recommend that I call RS Andrews. Thank God!! RS Andrews is absolutely the best!! Their technician quickly figured out the issue and was able to get everything working. I will not hesitate to use them in the future. If you have an issue these guys are the people to call! --- Thanks Clint
Just had our first annual maintenance visit done. The technician was super nice and knowledgable. He answered all my questions and was very professional. Thank you RS Andrews for an enjoyable first maintenance experience!
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