REI's prices may sometimes seem to be the lowest, but unlike much of their competition REI does not pay your sales tax, nor do they offer free shipping - in order to qualify for "free" shipping, you must pay REI a $20 membership fee. Tax and shipping will not be factored into your total until checkout is complete. REI's excuse - per one of their customer service reps - is that REI members get up to 10% back on purchases. However, some of their competition is also offering 10% back on purchases, meanwhile offering FREE membership. In short, REI needs to get with the program before they go out of business. I know I wont be ordering from them again until they do.
Posted: 9/03/2010 • Link to this review
If you are a really avid outdoors person this is your heaven but be willing to spend to support you activities. I have purchased a few things from REI but didn't expect a tremendous deal.
Posted: 11/01/2007 • Last edited: 1/02/2008 • Link to this review
Severely overpriced but their coupons help. Very nice staff. They have a no questions asked return policy so I feel good about buying because I can take it back anytime.
Posted: 10/26/2007 • Last edited: 1/02/2008 • Link to this review
I am always amazed at the service I receive from the employees at REI. They are knowledgeable and friendly, but not overly so. This location is a great place to ask about hikes near Atlanta.
Posted: 10/18/2007 • Last edited: 1/02/2008 • Link to this review
Nice, clean, friendly outdoor store and a super great bike shop. Go see Allen or Maxwell and they'll do the best job you've ever experienced on your bike. The outdoor supplies are top notch and if they don't havce it they'll order it. A+++
Posted: 10/08/2007 • Last edited: 1/02/2008 • Link to this review