Company had no problem receiving payment for work done.. But too busy to respond to a request for service on their work. I guess return customers are not a requirement. Poor customer service when called to deal with problems on their work. Extremely poor customer service and unprofessional. Never use them!!!!!!!!
Posted: 3/30/2015 • Link to this review
The owner said he'd be out on the day of the appointment, but an employee arrived instead. No problem, the job got completed and everything seemed fine. However, one of the sprinkler zones that had been working previously can't be turned on. Called them about 30 minutes after they left and we found out we couldn't get it back on. Owner answered again and said he'd come check it in about 30 minutes or so. Never showed and left me waiting around. I called to "remind" him and when he called back he didn't even know who I was. Said he'd come the next day at 9am...again never showed. Taking my future business elsewhere.
Posted: 6/16/2011 • Link to this review
We had this gentleman come out 2 or three times over the course of 2 years to adjust and add sprinkler heads. Although very busy and therefore a little slow getting there, once he arrived he did an outstanding job, came back ON HIS OWN TWICE to make sure everything was working the way it was supposed to and tweeked it a little, we were thrilled with the attention and the quality of his work each time.
Posted: 11/12/2009 • Link to this review
They fixed a leak last year, and another leak emerged in the same area. I have a hard time trying to get a response from them, and I believe it's because of the numerous calls they're getting during the peak summer season. I am still waiting for them to come out.
Posted: 6/04/2008 • Last edited: 6/05/2008 • Link to this review