We took our vehicle in for an oil change & tire rotation. They also checked the fluids. They didn't put the cap back on tightly to the radiator so after driving it 5 miles the engine started smoking. After checking under the hood we determined the cap wasn't on tightly When we called to explain the problem, they said to bring it back & they would flush the system & recheck it all. While driving back later that night, a hose burst because it was so hot. We had to tow the vehicle to the store & then they wanted to charge us for parts & labor for a problem they created. A deal was eventually negotiated but it was a very disappointing experience. I hesitate to take my car back.
Posted: 9/16/2008 • Link to this review
Went to get an oil change on my work truck and when I came back they were doing the brakes and bearings. It's fleet coverage so they know I'm not paying for it but it took an additional 2 and a half hours.
Posted: 1/23/2008 • Last edited: 1/24/2008 • Link to this review