I got my car washed here yesterday and after getting back to my office noticed the front bumper had been pulled away from the car! I went straight back and talked to the manager who (after quite some time) let me watch the surveillance tape. There as a gap in the tape so there was a time when I couldn't see my car. You then clearly see the manager himself come out into the car wash and look directly at my front bumper where the damage was. As a matter of fact, he looked several times at it but claimed to me that he wasn't looking directly at my bumper. He then became angry and asked why I was being "difficult"! Long story short, they deny any responsibility. Not to mention the fact that I paid $20 and got a $5 car wash. Do NOT take your car here!
Posted: 4/28/2011 • Link to this review
My wife took her Giant SUV in for the works and for $39. inside and out the thing looks new even the tires look new, She told me she didn't have it waxed but it sure looks like it to me, I think it even drives better
Posted: 3/17/2011 • Last edited: 3/28/2011 • Link to this review
All beware! This is the worst car wash I have ever taken my vehicle to. I payed $60 for a wax and got a $10 car wash! The door jams were still disgustingly dirty (NEVER TOUCHED) and there was still evidence on my car that said no wax job ever took place. After confronting the management, I experienced the absolute worst customer service ever...he told me I was being rude for pointing out discrepancies on MY vehicle. I expect a specific service to done when it is payed for. These people are liars and I think their services are too bad to send my worst enemy to! If you DO NOT care about your car/truck/SUV, then take it here. IF you care about your vehicle as I do, never step foot on the property!
Posted: 7/02/2010 • Last edited: 3/28/2011 • Link to this review
I got a full detail and they didn't even scrub the seats. The door jams weren't wiped at all the dressing that they put on the roof rack only went as far as you could see when standing next to the vehicle. They didn't lift up the back seats and clean under them. The carpet did not even look like it was shampooed, even though they "did it twice". The rims on the truck were dirty. I had to stop that night and get napkins to rewash the windshield because it was so poorly washed.
Posted: 2/13/2010 • Last edited: 2/14/2010 • Link to this review