The RDN Plumbing Company team is committed to the pursuit of "excellence in all that we do". Our Company is dedicated to the development of each employee whose mission is to provide care comfort and service to all of our customers. We will continually define and exceed our customers' expectations by providing exceptional customer service. We will conduct our activities in an ethical manner that will enhance our growth and profitability.
I had outside sewer issues that were covered by my insurance comapny, but this job also involved putting a sleeve through a foundation wall. I dug out the area inside so all that was required was sliding a sleeve through the wall itself. This was under a half hour of work by a guy already on site for the insurance job. Materials could not have cost more than $50 at the very most. I had to fight with them to bring the cost down to $400 for the 20 minutes of work. When I questioned this pricing and the tactic of telling me "if you don't like it fix it yourself and we'll see when we can come back and finish the outside job" (in other words, using the situation to extort me), I asked for justification of the bill in the form of labor rates and material costs. I was told that their labor rates and how much the materials cost "is none of your business". I would never deal with this company again and would highly recommend you steer clear of them.
Posted: 5/25/2010 • Link to this review