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My husband and I bought our home through RealSource Brokers (the Keen Team) in 2011 and had a fantastic experience. Ben was absolutely amazing and was there to answer our questions and take care of us throughout the entire process. Adam, our closing manager, was there for our every need once we went under contract. We didn't have to worry about a thing. He kept us in the loop and even setup our movers, cleaners, handyman, and just about every other thing we needed along the way. We're thoroughly enjoying our home and would recommend the Keen Team anytime and will definitely use them when it's time to sell.
Posted: 5/31/2012 • Link to this review
I bought my home through RealSource in early 2010 and had a fantastic experience. Ben was very knowledgeable in a rough market and the experience from looking for a home to closing on my home was practically flawless. I still live in my home and am enjoying life. The Keen Team still stays in touch and even makes themselves available for my questions and real estate needs. I'd recommend them in a second.
Posted: 5/15/2012 • Link to this review
They will treat you like there best friend until they close the deal. Then, they are done with you. I was dealing with Ben not knowing he knew the people/Realty company personally that owned the house I bought. He work the closing more in there favor than mine. I found out after the closing he knew the people. Don't deal with these crooks...
Posted: 4/29/2011 • Last edited: 5/31/2012 • Link to this review
Most of our friends who have used other agents talk about the on-going relationship they have. We heard from Ben at Real Source after about a week, but I followed up with two questions that never got answered. We found out the hard way that they never faxed in our settlement statement to keep our water turned on (as they said they would). $160 later, I e-mailed them a kind but frustrated message and got no resonse at all. Would not recommend them or use them again.
Posted: 9/29/2008 • Last edited: 3/21/2009 • Link to this review