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The stores have good products but when I needed help from some of the management I spoke to a girl named Rachel I believe who was nothing but attitude a did not seem to care about my dogs issues at all! The employees have always been so helpful it's a shame that they work for such a hateful person who seems to care more about herself than the customers!
Posted: 3/04/2010 • Link to this review
I finally decided to suck it up and pay the extra money for natural dog food when I brought home a lab mix to foster. I couldn't find any food that I approved of at any of the large pet supply chains, though. I was starting to get desperate because my mini schnauzer has become constipated, and the lab mix has stopped eating their normal dog food. I remembered Red Bandanna today, and since I'd never been there, decided to check out the website to see if they had what I was looking for. The website is very nicely laid out, clean, and understandable. They provide a lot of information about the food, so I was able to figure out exactly what I wanted before I even stepped foot in the store. When I went to the store (Dallas Hwy location) the lady was incredibly nice and told me that my lab mix would do very well on the food I'd chosen. I'm very pleased with the service and the price (it wasn't as expensive as I'd thought it would be), and I like that she told me about their guarantee. As it turns out, if my dogs don't like the food or it makes them sick, I can return it so long as I keep it in its original package. That makes me feel much better about spending the extra money, because, as the store attendant put it, "You won't get stuck with food you can't use."
Posted: 11/01/2006 • Last edited: 1/02/2008 • Link to this review
If you want great service from people who really care about dogs (probably cats too, but we don't have one of those!), this is the place to go! We use their Dallas Hwy location and Melissa and her team are wonderful! Thank you!!
Posted: 4/28/2006 • Last edited: 1/02/2008 • Link to this review
This store is so neat! They have all natural pet food, and the staff is very knowledgeable about which food is best for your pet. They also have biscuits, bones, and toys that my pets love.
Posted: 4/26/2006 • Last edited: 1/02/2008 • Link to this review
I shop at Red Bandanna to pick up different dog foods from time to time (I give my pets a blend for variety). The dog foods they carry are a bit more than the big pet and discount stores, but my dogs really like it. They also carry some dog treats that I haven't seen elsewhere. I like the frequent buyer club program that they have. They also have a referral policy. When you refer your friends and they reference you by name, they get a first timer discount and you receive a referral discount on your next trip.
Posted: 4/13/2006 • Last edited: 1/02/2008 • Link to this review
Very friendly and attentive staff. Quality products & services also. I love the idea of them offering a doggie cleaning station. The "washing center" comes equipt with professional doggie bathtubs, sprays. The price varies depending on the weight of the dog. Convenient for those who don't want to make a mess within their own home.
Posted: 4/11/2006 • Last edited: 1/02/2008 • Link to this review