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My dog was sick and my vet wasn't opened that day, but the receptionist suggested I take her to Red Oak. I did and felt I got adequate care from the substitute vet who was in the office that day. But the dog still had some issues so I took her back to Red Oak where she was treated by Dr. Tolbert. After $1200 in bills, Dr. Tolbert was urging me to take her to a specialist for possible spinal surgery. He more than urged - basically was trying to scare me into going for very invasive surgery. Knowing how difficult it is to heal from spinal surgery, I took her back to my vet. We discussed what was going on and worked together. After two months the dog is 100% healed. I am certainly glad I knew better than to put the dog through what Dr. Tolbert was suggesting.
Posted: 6/06/2013 • Link to this review
I have been a "client" of Dr Tolbert and his staff for close to 10 years. He has always answered all my questions and has helped me through the loss of a few pet family members. He is an animal lover himself and is always ready to go the extra step to help. Dr Tolbert is one of a kind. I truly would be lost without him.
Posted: 6/03/2008 • Last edited: 3/11/2009 • Link to this review