I recently ordered 2 coins. This was a new process for me, I'm used to buying on line, paying with plastic, and then getting the email telling me I ordered the product. Tyler was very helpful, kind, and upbeat! Everything he said, he followed up on and was as he said it would be.
Posted: 11/15/2011 • Link to this review
I just made my very first purchase from Regal Assets and I am completely satisfied with the product I bought and with Regal Assets. The sales representative that handled my purchase was very knowledgeable and professional. He followed up with me after my ignition order was placed and again when my coins were shipped. I recommend Regal Assets to all and I intend to do business with them again in the near future!
Posted: 11/09/2011 • Link to this review
Buying metals with Regal Assets was a great experience. I was provided with very personal and excellent service and advice before it was even clear that I was a serious buyer. Collin, my account executive, kept me informed on a frequent basis about my order which I really appreciated. In my initial order there was a delay in shipping however with the constant communication, it made it easy to resolve and the order was expedited once it was resolved. The delay was actually a result of Regal wanting to provide me with a better quality product than was initially prepared for shipment, so the delay was to my benefit and the extra effort on their part was much appreciated. The metals received were of excellent quality and the rate was very competitive compared to other sources. I will definitely be buying from them in the future.
Posted: 11/04/2011 • Link to this review
This was the first time I bought from Regal Assets. Soon after I placed my order, I was contacted by a representative who went over my order and informed me how the payment and shipping process worked. I also received an email to verify my order and inform me of the delivery date. I was pleasantly surprised with the customer service and how dedicated they were to keep me informed. I will order from them again.
Posted: 10/31/2011 • Link to this review
I am a new investor in metals so this is a new experience for me. I appreciate all the help and information I received from Emiley and Tyler in setting up a rollover IRA account and advice on my purchases. I will continue to build my IRA and plan to make personal investments through Regal Assets in the future. Thanks for everything.
Posted: 10/26/2011 • Link to this review
As a first-time buyer of precious metals, I felt that the experience with Regal Assets was excellent. Their prices were less than that of their competitors. Tyler was patient and friendly in explaining how transactions occur and Emiley was also helpful and friendly in answering my questions and keeping me updated on the orders' status. The order was processed and arrived within a week of placing it.
Posted: 10/24/2011 • Link to this review
After looking at several gold companies, I ran across Regal Assets and decided to take the plunge. Service was courteous and helpful and an immediate follow-up was provided. Awesome company!!!
Posted: 10/21/2011 • Link to this review