Two months in, I am thrilled with my new roof, which was installed by Regal Restoration & Consulting. In fact, I am not only thrilled with my new roof, but I'm thrilled with the entire experience, from the initial consultation to the follow-up. Regal exceeded my expectations and handled everything with the highest level of professionalism. My advisor, Brad Stusak, handled the entire claim with my insurance company - I only had to speak to the company once, to confirm I was the homeowner. The rest was a breeze. I could go on and on, but suffice it to say that if you need a new roof, you cannot go wrong by choosing Regal Restoration.
Posted on GuildQuality: 12/28/2017
In my opinion, this is the company to beat. It is the most reputable company I have ever had to pleasure of doing business with in a very long time. They do not push anything on anyone, what their representatives tell you you can believe 100% My wife and I experienced nothing but professionalism, politeness, attention to details, and quality workmanship- from beginning to end.
Posted on GuildQuality: 10/02/2017
The customer service rep who handled our roofing job took care of working with our insurance company. He was available on his cell phone when I needed him. He responded in a timely fashion. The crew showed up early (early is on time) and finished the same day.
Posted on GuildQuality: 7/01/2017
I used Regal Restoration and Consulting to replace the roof on my home. I read several reviews and decided to go with them. It can be a daunting task finding a reputable company for repairs to your home. I must say, my decision paid off as they were highly professional and extremely knowledgeable. They also took the time to educate and guide me throughout the entire process. They were prompt and did an excellent and thorough clean-up upon completion. I highly recommend Regal Restoration and Consulting for roof repair/replacements without reservation. Thanks Regal!
Posted on GuildQuality: 5/03/2017
We were SO pleased with Regal replacing our roof! From the very beginning to the end, everyone was nothing but professional and so kind. Eric Broome was the first one from Regal to knock on our door and it was so refreshing to have someone just being straightforward and not pushing for the sale (in the 2.5 years we have lived here, we have had at least half a dozen roofing companies come along). Then Matt Chism took over the process and he was so great to work with. Always staying in touch and he really maintained great communication the whole time. His positive attitude certainly did not go unnoticed either! The day the new roof was being installed, Sarah Cool stopped by to make sure everything was going smoothly. Again, another employee with a positive, upbeat attitude! (Matt was there as well, but we had to leave before he arrived and didn't get back until after everything was finished up). The people and culture from Regal are par none in our opinion. And to top it all off, we received a hand written thank you note! The Regal team we worked with was fantastic, so thank you very much for making a "not so fun process" be nothing but positive and 100% worry free. Now, there are Regal signs in 2 or 3 of our neighbors yards and we are so happy to know they will be very well taken care of just as we were!
Posted on GuildQuality: 2/15/2017
Regal Restoration and in particular Brett Stusak were nothing short of amazing. Brett assisted me in filing a claim with my insurance company and walked me through that nightmarish process. As we waited for the insurance company to approve the claim Brett and even the president of the company kept in constant contact with me to explain what was happening and why the claim would ultimately be paid. Once we were approved the Regal crew swept in and did an outstanding job of replacing my roof and even updating to ridge vents etc. They were able to complete the job in one day (a long one at that) and were very thorough in covering up plants and cleaning up afterwards. I highly recommend Regal Restoration for your project
Posted: 2/12/2017 • Link to this review
Our experience using Regal Restoration to replace our roof was amazing! Brett Stusak was exceptional through the whole process. He is exceedingly knowledgeable, worked directly with our insurance to get our claim approved, and kept us informed the entire time. Our roof looks fantastic; the work was completed on schedule and at the agreed price. We would definitely recommend Brett and Regal Restoration.
Posted: 2/12/2017 • Link to this review
Do you know how hard it is to find a company that says not only what they will do but when they will do....AND THEY DO. Well let me tell you folks Regal Restoration & Consulting, LLC firm does and they mean it. We just had to have our roof replaced and man oh man these folks were the right ones for the job. Our personal representative, Brett Stusak was with us from beginning to end and kept us not only in the loop but in the driver's seat with everything that was to happen and when it was going to happen. The crew that did the actual labor were here on time, did their job and CLEANED up the mess after the job was over to the point that you wouldn't have even known they were here. Regal Restoration gives customer service like no other company I have ever dealt with. If you want some one you can rely on...call them today...don't wait.
Repaired our roof.
Area Dallas, GA
Cost $10,000 - $14,999
Date September 2016
Posted: 9/08/2016 • Link to this review