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Traveling without Traveler My cat, Traveler, stayed with Joan H for 17 days while I was out of town an was very happy. Joan was so nice to let me drop him off the day before so I could make it to my flight without a mad rush. The office team was great in finding 3 possible sitters and allowing me to select one. Great Group.
Posted: 5/15/2011 • Link to this review
RC&D truly provides a fantastic service! Our dog has always received the best care, which puts us at ease when we travel. The sitters help us out whenever travel delays or unexpected events alter our expected timings, unlike the kennels we've seen. We've used this service for the past few years and will continue to as long as we're in the area.
Posted: 5/12/2011 • Link to this review
I used this service when I got married last weekend. We were gone for 5 days and Anne took excellent care of all our babies (2 dogs, 3 cats, and a bird)! She stayed at our home and left it in perfect condition as were all my pets-even through a major thunderstorm (and trust me when I say they go a little crazy with the thunder). I was very comfortable and checked on them often--I was always met with professional, caring and understanding reassurance. There is no one else that I would trust with the same degree of confidence that I now have with them.
Posted: 4/08/2011 • Link to this review
I may be new to this pet service company, but they don't make me feel that way. The awful winter weather that we've been experiencing created several scheduling issues; however, both the office staff and my sitter were just wonderful. Made me feel quite at ease with their understanding and professionalism!
Posted: 1/21/2011 • Link to this review
We took Bogie to our second sitter with Reigning Cats and Dogs. Pat was excellent. She administered pills and sent us emails regarding his stay. She also sent us pictures one time which was a delightful surprise. I have had such positive experiences with this everyone.
Posted: 1/06/2011 • Last edited: 10/17/2011 • Link to this review
Thank you, we love Jane too. She has a great house and a great set up for all kinds of dogs. We are happy that her home works for your little guy. We appreciate the note and we will pass on your kind words to Jane.
My husband & I work for the same company and have recently had to travel out of state at the same time. We'd never used a sitter service before we found Reigning Cats & Dogs online. Chrisanne quickly put me at ease on the phone with her professionalism and attention to detail, asking all the right questions. I received a call from Kris, our assigned petsitter. She was equally professional, kind, as well as playful and friendly with our doggies and kitties. We got updates via text (at our request) and a status diary of how things went while we were away. We've already booked their service again & will recommend to friends with "furry babies". So glad we found these warm and devoted experts. We couldn't ask for more!
Posted: 12/17/2010 • Link to this review
It is very important to us that we make our new clients comfortable and confident when using our service for the first time. We welcome the challenge with open arms and expect only the best from our employees. We are very happy that you were more than satisfied with our service. I enjoyed speaking to you that first time and was very impressed with your list of questions. We much look forward to taking care of your furry kids again. Chrisanne Ives Reigning Cats & Dogs, Inc.
Reigning Cats & Dogs has provided in-your-own-home petsitting services for us for several years and we cannot say enough good things about them. Our primary cargegiver, Wendy, is excellent and our dog absolutely adores her! Wendy has been our caregiver for several years. Our back-up petsitter, Lisa, is wonderful as well. It's clear that they both love animals. Absolutely everyone that we have dealt with has been very friendly, eager to help, and just plain wonderful to work with. We would not hesitate to recommend their services! Our dog is a very happy pup when we come home and we don't have to stress over whether she is being well cared for while we are away. We know she is!
Posted: 11/24/2010 • Last edited: 4/17/2012 • Link to this review
Ahh...nothing better than a satisfied repeat client. It is very important that each employee love and care for the pet(s)in their care as if that pet was their own. I know Wendy does that to perfection. We expect nothing less. Thank you for posting your satisfaction on Kudzu and for your repeat business. It is appreciated more than you can imagine. Chrisanne Reigning Cats & Dogs
Been using RC&D for almost a year now - Debbie is our pet sitter - excellent! She takes great care of our kitty, Puddin (including medicine) and is very conscientious and detail oriented. We feel 100% comfortable leaving Puddin in Deb's care. RC&D office is very friendly and responsive, too. I recommend them to everyone!
Posted: 8/21/2010 • Link to this review
Thank you! Your kind words have been forwarded to Debbie and she will be thrilled. She adores Puddin and enjoys caring for your kitty. Your review is greatly appreciated and we hope to continue caring for Puddin for years to come. Chrisanne - - Reigning Cats & Dogs
My little cockapoo is a velcro dog. My RC&D sitter lets her do people things so that she'll be comfortable, going so far as to let her hang out at a bookclub meeting with the guests rather than with the other dogs. I'll never go anywhere else.
Posted: 8/18/2010 • Link to this review
Obviously, your little Cockapoo is a cerebral dog and would rather be at a book club meeting than hanging with other dogs. That is certainly ok with us. Whatever it takes to keep our dogs happy while in our care is all that matters. We appreciate your business and happy to hear you have no plans to go anywhere else. Chrisanne Ives - - Reigning Cats & Dogs
My kitty is elderly (17 years old) and Patsy took the extra care and time with him that he needed. He was happy when I returned home. I feel that she cared for him as well as I would have. I would recommend the service to anyone. Thank you so much!
Posted: 8/05/2010 • Link to this review
We care for many geriatric pets since they do so much better at home than anywhere else. I know Patsy is very caring for all pets in her care, but even more so with our geriatric clients. Thank you for trusting us with your 17 year old kitty. I can assure you it was our pleasure and Patsy loved every minute of it. Chrisanne Ives - - Reigning Cats & Dogs
Although I did not use their services and can't say whether they are good or bad, I wanted to post a notice that the "coupon" advertised on Kudzu is not what it appears to be. I have used other pet sitters in the past but was interested in changing to a new service - based on all the favorable Kudzu reviews, I requested a price quote from Reigning Cats and Dogs (because they do not post their fees on the website), and inquired about the Kudzu coupon which advertised as follows: "If you are a new client, we would love for you to try us out. We will offer a 5% discount for 5 or more visits/days. This offer is good for our pet sitting, house sitting and private home boarding. Call and make your reservation today!" The response I received was that the coupon was only for a second time customer and only valid after you posted a favorable review for their services on Kudzu. They may be the best pet sitters around, and the 5% discount was not terribly important to me (I ended up using a service that was even a bit more expensive) but I'd prefer to leave my pets in the care of someone that doesn't bribe users for good reviews. Not a good first impression.
Posted: 8/04/2010 • Link to this review
Mea culpa! I read our email response to you regarding your needs and see that one of our office staff responded to your question with a grossly inaccurate characterization of our new-client discount policy. Be certain, all first time clients are eligible for any discount offered on Kudzu - period! We sincerely regret our carelessness and hope we can make amends in the future. Chrisanne Ives, owner.
Very professional. The sitter was in communication with me while on vacation for 2 1/2 weeks. Left a nice "Pet Diary" for when I returned. My cats liked her too, which is a big plus.
Posted: 7/27/2010 • Link to this review
Thank you for the acknowledgement regarding the care of your cats and our daily diaries. It is always a big plus when the pets in our care can relate to the caregiver. It is very important that our employees absolutely love the pets in their care. Anyone can go through the motions caring for an animal but with our sitters, it comes from the heart. Chrisanne Ives - - Reigning Cats & Dogs
As always, I was very pleased with my experience. The office people that I spoke with to make arrangements were very nice and took care of my needs and questions. Erin, my sitter, was super and my dogs and cat just love her. She took the extra step of contacting me a few times just to reassure me, since I was nervous leaving my young puppy. She is so very through and considerate of my feelings that I did not worry this whole trip. Thank you for your whole team doing such an excellent job!!
Posted: 7/16/2010 • Link to this review
You are more than welcome and thank you again for your business. Erin is superb in everything she does and that is what we look for in a caregiver, perfection! It is important that we understand how nervous a client can be either when using us for the first time or when leaving a young puppy in our care. We try to do what is necessary to relieve that stress. Thank you for your business! Chrisanne Ives - - Reigning Cats & Dogs
We love this service! We are never worried about going out of town, and we have some very finicky cats. Everyone gets their medicine, the boxes are always taken care of, and we know our kitties have been played with. We love reading their daily "report cards" when we get home! Our caretakers will text us while we're away and feed them our homemade food, which we think is enough to drive anyone bananas--yet Susan and Donna love it, and are always incredibly wonderful to have. We couldn't ask for a better service!
Posted: 7/01/2010 • Link to this review
Hi Elyse, I am sorry that it took so long to post a response to your wonderful review. I see that you have used us again since your July posting. I know for a fact that Donna and Susie love taking care of your 3 kitties. Apparently your cats have made quite an impression on both caregivers. Thank you again and we do look forward to our next visit. Chrisanne Ives - - Reigning Cats & Dogs
Going green, an eco friendly pet care service. Our employees are mindful of our environment. We use biodegradable waste bags, water plants from dog/cat bowls, use eco friendly pet toys/beds. Provide employee documents on line rather than print. Use energy star-studded lights, recycle toner/ink cartridges, use non-toxic cleaning products, purchase office supplies from recycled materials, drink organic coffee and tea. Use ceiling fans and keep thermostats up in summer and down in winter.