Reliable Heating & Air is full service HVAC, plumbing and electrical contractor serving the entire northern half of the state of Georgia. In business since 1978 and employing over 200 highly skilled and trained technicians, Reliable can handle all residential and commercial needs that might arise. Reliable is a NATE certified company, BPI accredited and is a member in the highest standing with Comfort Institute. Reliable Heating and Air is a locally family operated company business run by.. the father and son team of Dan and Daniel Jape. Their goal is 100% customer satisfaction and they will stop at nothing to achieve this. Reliable Heating & Air has licensed HVAC techs, plumbers and electricians that are specialist in their fields standing by to serve 7 days a week with no overtime charges.VIEW MORE »VIEW LESS »
Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other...READ MORE »
Last night during a storm my a/c went out. I called for service visit from Reliable and today - 20 hours later my a/c is working again. Deon Tripplett could not be nicer or more efficient. I love that Reliable texts me a picture of the technician prior to arrival. Deon is the best - I hope he works my area of town if I need him again. Thanks - Reliable.
Posted: 6/12/2018 • Link to this review
Derek and Tevin from the Kennasaw office removed my old system today and installed a new Trane system. They did outstanding work and were very professional. They are both very friendly and recommend both of them highly. Bill Glinka Buford
Removed old system and installed new one.
Area Buford, GA
Posted: 3/24/2018 • Link to this review
I almost never write reviews but the service we received from Mike Miller and Jonathan cannot go unrecognized publicly. We hired Reliable Heating & Air to install a brand new system complete with all the duct work needed in a new construction type of setup. Mike Miller and Jonathan came out for the job. They delivered an outstanding work. Exceeded our expectations set by the sales man from the same company by far. They have listened to our requirements and delivered on every single detail, did not take shortcuts and spent the time to give us a perfect final product. Mike surprised us with his creativity to keep our ceiling heights as high as possible considering all the duct work that needed to go in. He even went beyond, making sure his work is best aligned with the work other contractors were doing onsite (frame and cabinets). Both of them have done a great job. Very happy with their work and recommend them in person. If you decide to hire Reliable, make sure you ask for this crew! Thank you guys! Sara
finishing a basement
Area Alpharetta, GA
Date September 2017
Posted: 9/22/2017 • Link to this review
Clay and his team did a great job with my duct repair and re-insulation. He kept me constantly informed of their progress and additional issues I needed to address. Gave me very helpful advice.
Area Atlanta, GA
Cost $3,000 - $4,999
Date May 2017
Posted: 6/01/2017 • Link to this review
I can't say enough wonderful things about the service that we have received! We had contacted another company and they stated that the Mother board was dead and we needed another one and they could do it for a little under $1,000 and highly recommended a new unit for around $4,000. We called Edens for a second opinion and it was a blessing that we did. He found the problem and had it fixed quickly and our bill was only $74.
Area Snellville, GA
Cost Less than $250
Date May 2016
Posted: 5/03/2016 • Link to this review
Thanks for the review, we were glad to find the problem had nothing to do with the control board or the furnace, just a easy fix of low voltage wires at the a/c unit. Your furnace is an older model but age doesn't mean it has to be replaced if you would rather not.
The owner and service technician just left my house. He assessed my a/c issues, repaired them on the spot, and instructed me on how to monitor progress. The pricing was appropriate and fair. Ultimately, he is an experienced, thorough, and honest professional. Thank you !
Area Grayson, GA
Cost Less than $250
Date May 2016
Posted: 5/02/2016 • Link to this review
Thank you for the nice review and being a pleasure to work with, even with the rain. Glad we were able to repair at a agreeable price without having to replace as you had been told.
Eden Heating was recommended by another company in the HVAC biz. Great service and super professional. Great price on top shelf equipment!!
Posted: 8/15/2015 • Link to this review
Thank you for the nice review, we are very proud of our 5 star rating and strive to perform that on every job. Glad we were able to meet your expectations and have you as a new client
So I had someone come to look at my AC unit because it was freezing up on the outside unit. It was also leaking water in the upstairs unit as well because of the outside freezing. This company suggested it was time to replace all of my heating and AC units both inside in out costing $3,500.00. Need less to say I was sick to my stomach about this unexpected expense. I called Edens Heating & Cooling for a second opinion who had come to look at it the year before. They came out and changed the filters looked at a few things and it cost $81.00! This company is so professional and caring about what they do for people. Thank you so very much, Loyal customer Shary Peek.
Posted: 5/06/2015 • Link to this review
Thank you for the nice review, just because a unit is old, it does not have to be replaced, especially when its due to dirty filter not the unit. Thanks for letting us give you a second opinion. When you NEED to replace your unit we will be ready to quote you on that. Thanks again
Highly recommend for above and beyond service. From emails to the tech (Stephen) who came out - everything was professional, friendly and an overall great experience.
Posted: 4/02/2014 • Link to this review
Thanks for the nice review, I apologize for not replying sooner as I always like compliments and we try our best to give 5 star service. Vic edens
My upstairs unit stopped workin unexpectedly. Called Edens and was surprised to see the owner himself show up. He was very courteous and professional. Repaired my heating unit in no time at a great price with a warranty!!! I highly recommend Edens Heating & Air!
Posted: 3/26/2013 • Link to this review
You were a pleasure to work with and I was glad it turned out to be a minor problem, easily solved. Thanks for the nice review.
Mr Edens, we want you to know that we are very pleased with the quality of service you recently provided in servicing and cleaning our A/C units. We sincerely appreciate your responsiveness, integrity, and professionalism. Without hesitation, we will recommend your company to others because of our extreme satisfaction with your service. COOL AND HAPPY IN LAWRENCEVILLE
Posted: 5/09/2012 • Link to this review
We always strive to provide 5 star service and appreciate your comments
We were shopping for a replacement for one of our a/c units and Eden's was one of three companies we received quotes from. I was late for our initial appointment but Eden's graciously waited. Comparing apples to apples Eden's offered the best price for the Amana ASX system we chose. When it comes time to replace our other unit we will be calling Eden's. They made what I was sure would be a hassle into a pleasure.
Posted: 3/29/2012 • Link to this review
It was a pleasure working with you and I trust that new NEST thermostat is meeting all of your expectations. It is a very nice product to go along with your system.
We purchased a special for an annual furnace checkup last Thursday but hadn't called to schedule an appointment yet. On Friday, we woke to "almost" freezing temps and noticed the furnace wasn't working. We went ahead and called Eden mid-day and asked if we could set up the appointment and if, at the same time, they could troubleshoot the issue with the pilot light. They said that they'd try to get out that day but weren't sure. (I didn't expect them to come that day - given the decrease in temps I was certain that they were already booked.) They called later in the afternoon to say that they definitely couldn't make it but they could come between 9:30 and 10:30 the next day. The owner himself arrived on Saturday right at 9:30 and promptly fixed the problem and performed the annual maintenance. He was professional,highly experienced, clean and prompt. What a departure from the other service technicians I had to deal with that week (Sears appliance techs.) I guess quality service people do exist! I would highly recommend this business to anyone in need of furnace or airconditioner service.
Posted: 10/24/2011 • Link to this review
Edens Heating and Air. I have NEVER experienced service and professionalism like we get with Edens. We subscribe to their routine maintenance program and each time our technician is knowledgeable and courteous. To have a company like this you can trust is priceless. They can make us a reference for anyone who needs it!
Posted: 10/08/2011 • Link to this review
We appreciate your business over the past few years and also the MANY referrals you have given us. Clients like you really help a business grow.
After 19 years it was time to replace the air conditioning unit in my home. The house was built in 1970 and the garage was closed in adding 3,200 additional cubic feet the old unit had to cool. The power bill was way out of control and there was a need to solve the problem. I called three people to quote on the project. They were all professional and provided a quote for the unit replacement. Only Vic, at Edens Heating and Cooling, took the time to determine the existing configuration of the supply and return vents and suggested changes to improve the heating and cooling effectiveness. His prices were reasonable and he was given the job. They arrived on time, did more than we agreed to without additional cost, and completed the job on time. Their workmanship is exceptional and their technical knowledge exceeded my expectations. I have no problems recommending Vic and his company for any task large or small. Because of the quality of service, I have agreed to sign a maintenance contract for future service.
Posted: 9/23/2011 • Link to this review
Richard, It was a pleasure working at your house and I am glad that you feel the changes made a differance in your comfort level. I also appreciate the referrals you have given us.
Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...READ MORE »
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Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...Read more »