Need 10,000 words to report everything. Here is the 250 words we are limited to. Rembrandt Remodeling has a great demonstration of E-shield film and argon gas double pane windows and E-Shield for the attic. They showed us one thing and installed another. They lied to BJ's & us. There is nothing in their contract to prove what they showed to you or what they told you they would do as far as percentage of utility gains. We spent almost $26,000. for both and got no reduction in our utility bills due to leaks in the windows and no insulation or eshield installed in the attic. They told us the papers would be mailed to us which included a 50% reduction in utilities which we never saw. They claimed 40% for windows and 35% for attic and said they can't give us 75% & would need to agree to 50% total but never got in writing. Numerous calls to Rembrandt and BJ's. (Thermal Ind maker), BJ's who had ad of 40% savings and Rembrandt and Taylor's work. Shawn Shelton is manager and still) They can not be trusted and will not honor their managers or salesmen's pitches or agreements. This company, now Taylor West, same location, phone number, employees. They claimed Rembrandt went Bankrupt although there are no public records, they claimed to buy their database and that is why we are all getting a sales pitch by phone, and next two times they told us they were in transition putting the two companies together. BJ's also told us same thing, they merged. Seeking an attorney! Broke in Marietta!
Posted: 4/22/2010 • Link to this review
Rembrandt Remodeling is number 1 in our books!! Everyone was great from the sales people to the contractors. We had our home painted with Tex Cote and are so pleased with the quality job! Our neighbors had Hardiplank siding and are so pleased with their job! 2 great votes from us!!
Posted: 10/29/2007 • Last edited: 1/02/2008 • Link to this review