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Originally I was planning to have my condo's engineered wood floor sanded and refinished by Restor-It. Due to their obvious depth of prior experience, before starting work the employees assigned to the job were able to warn me that for this particular floor, the result might be sub-par and I should be prepared to replace the floor if the sanding results were not satisfactory. I decided to go ahead and sure enough, this was the case. That same afternoon, Bob the owner was able to help me find an attractive wood flooring product that could be ordered and delivered the next day, and they installed it the day after that, resulting in minimal overall delay. The workers were all friendly, even when in some cases limited in their English, and showed great attention to detail in the installation of the new floor, providing an excellent final result.
Posted: 7/01/2013 • Link to this review
We called on Mon, Bob quoted the job on Tues and the carpet runner was installed in the stairwell on Thurs. The guys that did the work were clearly professional and did the job in about an hour. A small job done well!
Posted: 6/28/2013 • Link to this review
The product was good but the service and follow up were below par. Did not have enough product to complete job and no call to apologize or say when it would be in. I had to call to find out that info. Installation below par and many problems. No final review or call about my call to them about problems I encountered. Once sold-seems they forgot about customer service.
Posted: 4/16/2013 • Last edited: 10/19/2013 • Link to this review
I was very pleased with the work Restor-it did on my hardwood floors. They brought back to life the 45 year old original white oak flooring to it's original glory. Price was very competitive and the work was first rate. These guys were very fast and efficient and I would highly recomend them if you need to restore your original hardwood floors.
Posted: 12/31/2012 • Link to this review
This company truly stands by their work. I wouldn't hesitate to recommend them. Johnnie one of their technicians is admirable and the owner, top notch.
Posted: 10/16/2012 • Last edited: 6/25/2013 • Link to this review
had a technician named pratt come to my house. was right on time, got stains that i thought were hopeless. made my carpet look new. would recommend him to my friends.
Posted: 9/24/2012 • Last edited: 6/25/2013 • Link to this review
Had subfloor squeaks repaired, I thought is was a great job. After they left, problem area with squeaks again. Called to come back next day, said they would not come back. Poor customer service.
Posted: 9/12/2012 • Last edited: 10/19/2013 • Link to this review
Thanks to Restor-it for their rapid response , My family and I went on vacation and came back to find our house flooded . I looked up on Kudzu to find a company that does water restoration and found Restor-it , I called and spoke to Jon who immediately got someone to call me and get the work started . Shameel showed up and was able bring my house back to pre-loss condition . I highly recommend Restor-it , they're honest and very reliable . Thanks Restor-it for all your hard work , I would not use anyone else !
Posted: 8/22/2012 • Last edited: 6/25/2013 • Link to this review
Bob and his team did a fantastic job re-tiling a bathroom floor and shower for me. This was my first experience with hiring professionals to perform tile work, and Restor-It was extremely helpful in explaining the process and pricing. The quality and value are great.
Posted: 7/26/2012 • Last edited: 6/25/2013 • Link to this review
wanted a higher grade wood that I couldn't afford. Bob bent over backwards to come up with a perfect option for a very reasonable price that looks better than what I thought I wanted. Installers put in the entire main floor in 2 days over Christmas holidays, cleaned up, and were out. It has been 3 years and they are still as gorgeous as when installed.
Posted: 7/07/2012 • Link to this review
Restor-It came out to clean my carpets yesterday and did an awesome job. I have three dogs and my carpet looks great. They are reliable and honest. I won't use anyone else!
Posted: 1/29/2012 • Last edited: 6/25/2013 • Link to this review
I had my carpet stretched and some small repairs that that my carpet needed. They came on time and did a great job. my carpet look much better now.
Posted: 1/18/2012 • Last edited: 6/25/2013 • Link to this review
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