Although on his website he claims "Done right,That's our guarantee!"Satisfaction 100% guaranteed. Well, we weren't satisfied & he did nothing. As for done right...well that may be overstating it. Brent doesn't communicate with his customers. When emailed questions he doesn't reply to them. He proceeds to do things without consulting his customers. Two of the projects on our list weren't carried out as we wanted. -widening of a doorway to 43 inches wasn't done, he claimed it couldn't be done because of a king stud & it would cost thousands. He didn't contact us to see if we wished to proceed but made the decision to not complete the project as contracted. So we hired another contractor who widened the doorway-didn't find a king stud. Extra cost to us $726 because Brent had already been paid to do it. See photos. -moving a cinder block wall forward 40 feet from its existing location, HOA approved. He only moved it 35 feet . Again, not consulting us or informing us. We now have to hire another person to carry out the job as we specified with Brent. Extra cost to us $770 for which we paid Brent $1317 to do. Because he does not communicate, the jobs that were not done as agreed came as a complete surprise to us when we visited the house & we were angry at not being consulted. After all it is our money. Brent seemed puzzled that we were upset.
Posted: 6/01/2014 • Link to this review