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Ok, so Right Now Heating and Air truly saved me $300.00 which I would have otherwise been ripped off by a different company, who claimed I needed a part replaced. Right Now is one of the few truly honest company's. All they did was clean something in the outside unit and it's been working ever since. The other company charged me $68.00 just for coming out and lying to me about needing a part replaced. Right Now said that part was just fine and did not need replacing. They have totally restored my faith. I will use them to service my A/C and Heat units from now on and I will spread the word to my friends and anyone who will listen. Thank you Right Now Heating & Air, you deserve more than five stars. Thumbs way up from me to you.
This company is great. I had them come out for a second opion after another company wanted $1,100 to fix our a/c. They said we didn't need a new compressor we just needed a new capacitor $109 bucks. Love love love honest people
They charged my wife to clean something I had already cleaned. Then used a caustic cleaner that will actually eat away the metal. They then charged us for 4 pounds of freon and said that they would need to clean the inside coils to install more. I got a hold of the guy who originally installed the air conditioner had him come over, he said that it would be near to impossible to be able to take that much freon, capacity was around 5. He ended up taking some out after testing the pressure. These guys charged us for services we did not need. They did not bother telling us that in 105 degree weather the airconditioner will not be able to keep the house cool no matter what you do. Total bill 600.00 and that is after i cut them off. The a/c still runs exactly the same as before i called them. Stay away from them, dont believe me look at their BBB rating
Posted: 7/24/2012 • Last edited: 8/08/2012 • Link to this review
Please look elsewhere!! This company will not troubleshoot the real problem, sell you expensive parts you do not need, recommend completely replacing your unit even when you dont need to, and will take your money. When you call to question them about it, they don't answer the phone. When they do answer the phone, they are rude, tell you someone else will have to help you, so you leave a message and never get a return call. They are thieves!! Spend your hard earned money elsewhere with honest people.
Posted: 8/12/2011 • Last edited: 8/08/2012 • Link to this review
Please! please do not use these folks! Any good reviews...these customers got lucky, very lucky.Right Now treats their customers, and employees unethical,they lie, and owe money everywhere.(while the owner lives in Chateau Elan)They have been cut off at most of the GOOD supply houses in the area. They cheat "what's left" of their employees.(most of which is Family anyway) They prey on customers have them beleive they will be taken care of. Then do half of what was promised. Your hard earned money was wasted and if something else goes wrong- You'll pay for it again! Slogan should be...Gamble with the rest, We are NOT the best!
Posted: 7/21/2011 • Last edited: 3/24/2012 • Link to this review
Be aware before using this company. Once they have your money, that's it. There is no breakdown of the bill, who knows if they charge a fair price,they advertise on the premise of treating you like family-maybe a dysfunctional one. They tell you they are going to do something and don't do it and lie,lie,lie! Beaware!
Posted: 7/16/2011 • Last edited: 3/24/2012 • Link to this review
We paid $3400 last year for a brand new heating & air unit. In May of this year it stopped working properly.I was told I was out of freon & that it would be $158 to fill it, after telling the tech that there was no way it should be out of freon he agreed that there must be a leak. It went out again in June & that tech did not know what to do & said he'd be back the next day & never showed. It started working on its own. On 7/2/11 it quit on us again! This time the compressor died. They wanted us to pay $581 in labor costs. After a very RUDE call from the owner who told me that they would not service my unit ever again I had a new company come out only to tell me that it was not just the compressor, but a lot more issues too .I will not recommend this company to anyone !
Posted: 7/11/2011 • Last edited: 3/24/2012 • Link to this review
Our blower went out during what has been called "Snowmagedeon" where the school systems have been closed for now 3 days! I say that to say the we did not have heat and we tried to call several companies around 3pm to come see us. We called a company that we have used previously and they said they would come and btw doubled their rate; however 2 hours later they said they could not make it to our subdivision. We called several other places and no one could make except RIGHT NOW! They did not make any promises when they could be here, but they did come. It was getting dark and we did not think anyone would come and we resorted that we just would not have heat and Kyle called and said he was on his way. He showed up around 8pm, and told us we could repair our 20 year old furnace, but we should also replace it. He provided us a quote and told us about specials. He answered all of our questions and stated that someone could install the furnace the next day if the supply house was open. I did call them first thing in the morning, and we did get in touch with them and they let us know that they were getting clearance to drive and ultimately they were picking up our furnace and would be on the way. Two technicians worked on our furnace from approx 3pm to 7pm. Kyle and Shawn were very professional and we did have heat that night!
Posted: 1/13/2011 • Last edited: 3/24/2012 • Link to this review
First off the not so good.. they forgot to order my part for a couple of days. The good.. Very good Tech,courtesy and very good at his job. They fixed my lennox heat pump which was only 2 yrs old but because of a bad install by another guy the circuit board and wires burned out.. warrentied the parts and just charged labor.. First visit was $49.00 2nd labor was $109.00 so it was a great price. said they will pick up my warrenty.. and now they have my business!
Posted: 4/09/2010 • Link to this review