Roadway Van lines were recommended to us by an Good friend, They were friendly and cheerful t the guys were very patient and got the job done, . I have also recommended them to a neighbor who ended up using them
Posted: 2/12/2013 • Link to this review
Felt compelled to post this since I truly had an awesome move. After reading all the horror stories of professional movers on review sites like this and seeing how much cheaper it would be to do it myself on moveBuddha I was very hesitant. But Roadway van lines gave me a good price and had excellent service. They were a little late on the delivery day which caused some tension with one of my neighbors having a party, but other than that it was very smooth. I would definitely use these guys again.
Posted: 1/24/2013 • Link to this review
I have moved a number of times and I found this company to do what they said they would do. They arrived on time, were courteous and knowledgeable of how to pack certain family heirlooms we had. but i understood that my grandmothers mirror had to be custom wrapped for protection to Florida so that was acceptable. The delivery came as promised and i was amazed that nothing was broken or missing as I had experienced with other past movers.In short I would recommend them to anyone
Posted: 1/23/2013 • Link to this review
AVOID!!! Especially do not use their Packing Service!!! We have used a lot of moving companies in the past and Roadway has by far been the worst. They charged us about $2,000 more than they initially estimated. They said they didn't use carriers or day laborers but when our stuff showed up it was with a carrier and day laborers. Many items were broken or damaged. Some of our boxes were delivered to the wrong state. One of their movers even switched out our portable DVD players with their own smaller one and they left their DVD in it--Bizarre and creepy. Really avoid this company if you possibly can. I wish that I had read more internet reviews on this company but I thought if they had a good grade on the better business bureau website they would be good--I was wrong. They were terrible and dishonest.
Posted: 6/11/2012 • Link to this review
Horrible customer service. I've never been so appalled. One of Tasha's excuses for our furniture being delivered broken and damaged, in addition to missing items, was, "Well, we're human." Not, "I'm so sorry", not, "Let's try to fix this!", but "Well, we're human." Ridiculous. They pay little to no attention to detail in their paperwork or in correspondence. Over-priced, incompentent, and scammers.
Posted: 12/16/2011 • Link to this review
This is by far the worst business I have encountered. Roadway misquoted the moving costs by more that $1,000. In addition, delivered a broken dresser and coffee table. The most incompetent individuals, yes this includes you Tasha, Lee and Jon. Please stay away from Roadway by all means. They seem friendly over the phone but this company is scamming people's money. I would rate this company a ZERO.
Posted: 11/02/2011 • Link to this review
This is by far the worst company I have ever had the displeasure of dealing with. The service representatives were unprofessional and completely terrible to work with. Moving is stressful enough without these incompetent morons getting in the way. I tried to give them zero starts but that doesn't work. Stay away.
Posted: 11/14/2010 • Last edited: 11/02/2011 • Link to this review