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Robles has refused to come out to my property to fix what is a substandard job staining our concrete. Initially the concrete did not take the stain and the color came out many shades lighter than we selected. We chose a dark brown espresso and it came out in grey tones.. Not close to brown much less espresso. Rodney provided every excuse as to why this wasn't his fault and why he has no control over the concrete color... Then why do you chose a color? But shame on me I bought into his numerous explanations and eventually accepted the color I got... Then things got worse. My son spilled a bottle of bottled water on the floor. No big deal it's a concrete floor... Unfortunately after whatever Rodney did to our floor the water immediately absorbed into the floor and then left a stain of a much darker color. Surprisingly the stain is closer to the color we initially selected. But it still looks like a stain. I asked Rodney to come back out and fix the stain (again caused by water!) and I also asked him to apply more stain as it is obvious the floor can be darken... Since water alone darkened the floor. But I was meet with another litany of excuses as to why he has no control over the color or stain resistance. This is ridiculous. He is supposed to be the concrete expert... But suddenly when there is a problem he has absolutely no control over anything. It's the it's not my fault rhetoric and technical bluster to try and make you go away.
Area Grayson, GA
Cost $5,000 - $9,999
Date March 2016
Posted: 3/24/2016 • Link to this review