Paid this guy to put a face on my Rolex. Keep trying to hard sell me this $700 'overhaul' ...saying my watch was not timing right. Even though it had just been serviced a week before, and was perfect. I told him no thanks. He mentioned how important it was several more times over the course of a couple days of interacting. I said 'no thanks' again and again. I get my watch back from the new dial being put on, and later that day it started stopping. Even though was fully wound. I sent the watch back to where I bought it to have it properly adjusted. Said the hands were not put back correctly and causing it to seem like it doesn't work...coincidence, or? I DO NOT recommend either way!
Posted: 5/11/2015 • Link to this review
Just saw Lenny, had some cosmetic Rolex parts from e-bay I needed installed and a new crystal. Lenny gave me the option of using genuine Rolex parts or generic. He was super fast: instld bezel,crown and crystal in 45 min pressure tested with all new gaskets. VERY reasonable priced. When my Rolex nds servicing I'll be sure to take it back to Lenny. Look forward to doing more business. AAA+++ Ray Pietkiewicz Phoenix AZ
Posted: 3/16/2010 • Link to this review
The "master of watch repair" uses used and aftermarket parts in the service of Rolex's and does not tell any of his clients that the parts are not factory original. Not trustworthy by any means.
Posted: 11/11/2009 • Last edited: 1/24/2012 • Link to this review
I had a problem with my rolex watch. The Bezel popped off and the little spring was lost. I called Lenny at Expert Rolex Repair which was located close to where I live. After showing him my watch he made the needed repairs the same day! He also tested the watch for other problems at no cost. I had my watch back in less than two hours! I would reccomend him to anyone who needs work done on a Rolex.
Posted: 8/18/2009 • Link to this review
Outstanding in every respect. My Rolex was returned operating flawlessly, looking brand new and ahead of the promised completion date. Master Watch Repair is operated out of a home. I visited the location and found a first class shop, expert craftsman/owner and with low overhead their prices are 40% to 50% less than Rolex service stores. Give Lenny, the owner, a call and discuss your specific needs.
Posted: 4/23/2009 • Link to this review
Hi my name is Robert Miller. I did send my Rolex explorer to be repaired to Master Watch repair. After 2 weeks it came back like new! And my watch is keeping excellent time. Thank you so much for your great service! Sincerely, Robert Miller 810-599-6424
Posted: 8/22/2008 • Last edited: 8/26/2008 • Link to this review
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