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I've used Roofsmart on 6 jobs in a period of 8 months or so. I have a single point of contact and all communications are professional and timely. I did get competing quotes on the first few jobs but nobody has beat their prices. Roofsmart is easy to work with and very responsible for their work.
Posted on GuildQuality: 4/03/2015
We asked our local realtor who he recommends for roofing and he told us to call Josh at Roofsmart. We live in the Emory, Toco Hills community in Atlanta. After getting estimates from three contractors we chose Roofsmart. We are glad we did. They had the job done in one day, including clean-up. We feel good about the work they did and we think our new roof looks great.
Posted: 3/25/2014 • Link to this review
Whoo-Hoo - New ROOF is on!! Couldn't have asked for a better sales rep to deal with! Met Josh over a year ago by a referral - and when it was time to get my new roof reached back out to him. Tenure was the first positive thing - knowing that he was still going strong with the company and representing their services well. Then the level of customer service and competitive pricing is what made me decide to go with RoofSmart. Positive attitude, thoroughness and being extremely helpful and knowledgeable along the way! At the final inspection/ completion of job; I had a question or two - Josh immediately went into resolve mode and addressed my concerns very professionally (nothing major). I would highly recommend RoofSmart/Josh for all your roofing needs! Very pleased customer. Lisa / East Cobb
Posted: 2/21/2014 • Link to this review
I'm so pleased with the service we received. Josh is friendly and explains things well. He just came back out to address a concern I had a month after the rrof went up. He beat out the price of others we were considering.
Posted: 2/19/2014 • Link to this review
These folks believe in teamwork! Ken, Ned, and Jesse made a firm commitment to provide us with a new 25 yr. roof at an agreed-to-price. After receiving deliveries of mixed lot shingles on three separate occasions, they upgraded our roof to the 30 yr. level at no extra cost. Th initial roof was installed before anyone noticed the mixed lots. This roof was removed and another half of the roof was reinstalled before noticing another delivery of mixed lot shingles. This partially reinstalled roof was again removed while ROOFSMART management sought more unmixed lots of shingles. Frustrated with the course of events, they had us select a 30 yr. roof at no extra cost. These folks went the extra mile to insure we'd be happy with the job. Thank you ROOFSMART for turning our catastrophy into a pleasant experience. Call Joe at 678-799-1765 for more details.
Posted: 8/21/2010 • Link to this review
The RoofSmart team put a new roof and gutters on one of my properties last week. It was the first time I have used RoofSmart and I was extremely satisfied with the quality and the condition that they left my property in... not a nail or piece of trash on the ground. I will definitely use them again!
Posted: 4/17/2010 • Link to this review
RoofSmart did a fantastic job re-roofing my house in Lawrenceville. They offered me a very fair price, worked with my insurance company, did an excellent job of installation and clean-up, on schedule; and they even assisted me in finding a contractor for another repair job that needed to be done. I highly recommend RoofSmart--they do good work; and they are honest and professional people to work with. Later on, I had a leak problem that I thought was due to some kind of chimney flashing issue--RoofSmart came out--free of charge--to troubleshoot the problem, and discovered that the fault was actually due to a masonry problem at the chimney, and not due to the roofing at all. All during the troubleshooting process, they were very thorough and professional. After getting the masonry repaired by a masonry contractor, the leak went away. I appreciate the time that RoofSmart took to help investigate what was going on, even though it was not their problem.
Area Lawrenceville, GA
Cost Less than $250
Date June 2013
Posted: 3/19/2010 • Last edited: 5/10/2016 • Link to this review
Our home is in the flood/storm damaged Douglasville, GA. Ned, Jesse, and their crews were the most professional contractors that I have ever worked with. After several months of battling the insurance company, they took initiative and did exactly what they said they would do..my roof has all kinds of pitch and slopes and it is quite large and they were in and out in 24hrs. They did as many of the other folks have said..not a nail to be found, our place was spotless after they finished. They owned their own dumpster and truck so it was dropped and picked up immediately. Our roof was not set up properly by the original builder but RoofSmart corrected that as well when repairing storm damage. I would highly recommend this company..obviously taking the time to write this review is not a task given the service rendered. Nick Byers Douglasville, GA
Posted: 3/16/2010 • Link to this review
I called Roofsmart when we discovered a leaky roof had damaged the ceilings inside our home after our recent heavy rains. Ken Holcomb came over and inspected our home. He checked inside and went on the roof. He found the issues. He informed us we had a damaged roof. Wind and hail were the culprits. He advised we call our home insurance providers. They sent a claims agent who inspected our home and spoke with us and Ken. Sure enough, Ken was correct and we where covered. We were going to get a brand new 25 year guarenteed roof with installation and our damaged ceilings would be covered as well. All we had to do was pay our insurance deductible. The Roofsmart crew was there in days and we had a brand new roof. It was expertly installed and the roof and leak probelms are solved. The crew cleaned our property, removed all the old materials, and were respectful and courteous. Ken was there as the project was started and returmned to inspect the results with the crew chief. We were always informed as to the progress of the work. The job was completed on time and we could not be happier. If you ever have any issue with the roof in your home, Ken Holcombe and Roofsmart are the folks to call!!! Thanks Ken and thank you Roofsmart!!!
Posted: 3/12/2010 • Last edited: 3/14/2010 • Link to this review
I was very impressed from start to finish with the courtesy and professionalism of Ken Holcombe and the Roof Smart crew. They delivered a quality product on time and earned my trust. They are truly a cut above in the roofing business.
Posted: 3/12/2010 • Link to this review
From the first call ken Holcombe was professional, helpful and reliable. He communicated with our insurance and gave us a beautiful new roof within 3 days as promised! Smartroof staff worked on our steep roof and left our property clean every day. The staff were professional and everyone worked with such precision, I am amazed every time I look at our new roof. Thank you Ken and staff for the Great job you did. We highly recommend RoofSmart. Dana & Kameel Atlanta, GA
Posted: 3/10/2010 • Link to this review