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Reviews

  • Rooter Plus! - Cumming, GA -  Medina91020

    Reviews: 2

    L.Medina Milton
    Medina91020 (2 reviews)
    9/13/2018

    Excellent and efficient work done by David M and Curt. Very happy with professionalism and cleanliness of their plumbing work done to fix hot water line leak. Highly recommended.

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    Project Details

    Hot water line leak

    Area Alpharetta, GA

    Date September 2018

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  • Rooter Plus! - Cumming, GA -  CatRam

    Reviews: 1

    Good Job, Good Impression
    CatRam (1 review)
    9/13/2018

    David M and Curt were extremely polite, respectful, and professional. They efficiently fixed the problem and cleaned up after themselves. I never used Rooter Plus services before today, but I will call them for future plumbing needs; and I will ask for this team to do the work! Thanks!

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    Project Details

    AC/water heater drain pipe blockage in the trap.

    Area Duluth, GA

    Cost $250 - $499

    Date September 2018

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  • Rooter Plus! - Cumming, GA -  SFried0

    Reviews: 1

    Fav new plumber!
    SFried0 (1 review)
    9/08/2018

    Spencer just left. He found my problems, explained how to fix it and was neat and clean. He was honest and friendly. RooterPlus is my new plumber! Thank you

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  • Rooter Plus! - Cumming, GA -  Qlw7708234807

    Reviews: 1

    QWard
    Qlw7708234807 (1 review)
    8/29/2018

    I called to have an expansion tank added to my water heater and for them to replace a valve under my bathroom sink. The cost of the expansion tank only cost $50. The cost of the valve is around $10. The job took less than an hour but I was charged $740. I would definitely recommend that you do a price comparison. What I paid was way too much.

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  • Rooter Plus! - Cumming, GA -  Gwinnett_Resident_GA

    Reviews: 1

    Excellent Customer Service
    Gwinnett_Resident_GA (1 review)
    7/10/2018

    Allie and Emily called me several times to update me on the status of the technician that was scheduled to come out. Each time they called to update me, they were so pleasant and personable. I called late morning to schedule an appointment and they did all they could to get someone to come out on the same day. Emily called back late stating that she found someone to come out because she knew I really wanted someone today, not tomorrow. Steven was the technician that came out. He was very nice and extremely professional. After he looked at what needed to be done, I decided that I would pass on the service, due to the cost. As he was leaving, we struck up a conversation and it felt like I had known him for years. We talked way longer than we both anticipated. I mentioned to him of something else I wanted to change out and he advised me to make an appointment and ask for him to return because he would love to come back out. First time dealing with plumbing issues, I am so glad I contacted Rooter Plus. They provide tremendous customer service. Thank you Allie, Emily, and Steven.

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    Project Details

    Area Loganville, GA

    Date July 2018

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  • Rooter Plus! - Cumming, GA -  MmReviewer

    Reviews: 1

    Do not waste your time
    MmReviewer (1 review)
    4/01/2018

    DO NOT WASTE YOUR TIME! I called on Friday and was told the soonest someone could be out to pump septic was the following Wednesday. I said I would make an appointment but will still call around to see if I could get someone out sooner. Then I was told someone could come out between 8-12 on Easter Sunday. I wanted to make sure it wouldn't be just for my appointment and was assured that techs are working that day as they are busy this time of year. So I said that would be great. Sunday morning they call me at 9:30 to tell me tech's truck is damaged and they cannot find keys to other trucks so they need to cancel. They purposely make appointments they know they cannot keep. Was told I would be called back from the tech manager and here it is 1:30 and no call. After looking at reviews from other people, this is common for them.

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  • Rooter Plus! - Cumming, GA -  bnsaliba24

    Reviews: 1

    Best in Town
    bnsaliba24 (1 review)
    2/26/2018

    Daniel and Vance repaired the shower trap. Did an outstanding job. Resolved the issue quickly and demonstrated how to do maintenance to avoid future costs.

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    Project Details

    Area Atlanta, GA

    Date February 2018

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  • Rooter Plus! - Cumming, GA -  pestyjer

    Reviews: 1

    WORST IN TOWN
    pestyjer (1 review)
    2/14/2018

    2/14/2018. Get a call that Steve is ready to come over and do the repairs. Explained that I was only in need of a estimate. With that said caller says, we have customers ready to do work today. He was then quickly ready to dismiss my call. Got an estimate of $575 twice the estimate of a "PLUMBER". Told him thanks, but no thanks. Caller never introduced himself, or even asked who he was speaking with, felt like I was listening to a used car salesman, ready to make a quick sale and run. Would NEVER RECOMMEND.

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  • Rooter Plus! - Cumming, GA -  discerning_customer

    Reviews: 7

    Terrible experience with Rooter Plus
    discerning_customer (7 reviews)
    2/12/2018

    Rooter Plus "repaired" a mainline leak in our garage and installed 2 water heaters improperly. When their plumber "repaired" the mainline leak, he cracked the pipe tightening it, and it burst 4 days later - flooding our entire lower level and our 2 neighbors next to us. We don't think the plumber was knowledgeable or experienced enough for the job. We discovered that their plumbers work on commission, so the more they do and the higher the price, the better for them. Their insurance company quickly wanted us to sign a waiver of liability, and take whatever money they offered initially before a full accounting of the loss could be made. The plumber also left an open can of PVC glue in our garbage can, and we inhaled the fumes for 24 hours until we discovered the source. We had respiratory issues for 2-3 weeks afterwards. We would never want anyone to go through what we did with them.

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    Project Details

    Area Atlanta, GA

    Cost $5,000 - $9,999

    Date October 2017

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  • Rooter Plus! - Cumming, GA -  Pastorshearin

    Reviews: 1

    Donald Shearin
    Pastorshearin (1 review)
    2/09/2018

    Absolutely the worst most unprofessional company I have had the displeasure of working with. Let them know that we as a church we're trying to help a family. Made an appointment (paying normal rates) they canceled Thursday because they had an emergency call (this family was 2 weeks without septic guess that's not an emergency). I was rescheduled for today for between 10-4. Called at 9:45 was told they were coming they called me at 4 to let me know that again they couldn't make it! Run as hard and fast away from this company as possible! BTW skyline agreed to come today on there place!

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    Project Details

    Absolutely the worst most unprofessional company I have had the displeasure of working with. Let them know that we as a church we're trying to help a family. Made an appointment (paying normal rates) they canceled Thursday because they had an emergency call (this family was 2 weeks without septic guess that's not an emergency). I was rescheduled for today for between 10-4. Called at 9:45 was told they were coming they called me at 4 to let me know that again they couldn't make it! Run as ha

    Area Dallas, GA

    Cost Less than $250

    Date February 2018

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  • Rooter Plus! - Cumming, GA -  mangelstevens

    Reviews: 1

    Rip off
    mangelstevens (1 review)
    12/12/2017

    Rooter plus charged me $5,178 to repair my septic tank. 3 years later the system failed and when I called them and complained they said the warranty had expired. I hired another company and had to pay $4,500 more. They said Rooter plus repair was vey little and shouldn't have cost more than $1,000. This is a very dishonest company. DON'T DO BUSINESS WITH THEM!

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  • Rooter Plus! - Cumming, GA -  PhoebeDog

    Reviews: 1

    Bull In China Shop
    PhoebeDog (1 review)
    8/09/2017

    Call RooterPlus if you want your yard torn up!! I told the service men exactly where to find the tank and remove sod with a shovel. They said that they never use a shovel but did the work with a backhoe which they brought up the driveway. I asked them to try first with a shovel which they had brought to the site. Instead the backhoe was driven to the side of the drive and over the tank tearing up grass along the way. Again I asked them not to use the backhoe. He told me to call someone else if I wanted a shovel used! I told them that is what I would do. I called the manager, who said that in 20 years they never used a shovel, which is not true since a careful job was done with a shovel by the same company previously, and I have the bill to prove it. The manager told me that "using a shovel makes the guys too tired"; he also said that they don't repair the damage done with a backhoe. So, if you don't want to pay for new sod, etc., call someone who will take time and effort to do the job right.

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  • Rooter Plus! - Cumming, GA -  misssunshine654

    Reviews: 1

    Do not use Rooter Plus
    misssunshine654 (1 review)
    7/14/2017

    Never had any issues with plumbing or with my septic tank but when they came to clean septic tank. Original price was supposed to be $150 for just the clean but ended up paying $420 because they said it had not been cleaned in over 10 years. I bought the house 3 years ago and on the sellers agreement it shows services were provided one month prior to me buying it. After they serviced the septic tank they insisted that I needed additional services totaling over $2,000. I was told these services needed to be done right away or I would experience several issues. If I didn't get it done now I would need to pay an additional $150. Being that I am a woman they were really trying to take advantage. I would not recommend using their services.

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    Project Details

    Area Duluth, GA

    Cost $1,000 - $2,999

    Date July 2017

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  • Rooter Plus! - Cumming, GA -  Maximus1234567

    Reviews: 1

    Rooter Plus
    Maximus1234567 (1 review)
    1/02/2017

    Great folks at Rooter Plus! I highly recommend them for all your plumbing needs! They do solid quality work and have great and courteous technicians!

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    Project Details

    Area Temple, GA

    Cost $250 - $499

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  • Rooter Plus! - Cumming, GA -  SPark2017

    Reviews: 1

    Drained tank quickly!!
    SPark2017 (1 review)
    1/02/2017

    Thank you for getting the job done quickly. Rooter Plus. Fast service. Great job explaining the issue.

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    Project Details

    Rooter Plus

    Area Temple, GA

    Cost $250 - $499

    Date December 2016

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Business details

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Hours of Operation

  • MON
  • 12:00am
  • 12:00am
  • TUE
  • 12:00am
  • 12:00am
  • WED
  • 12:00am
  • 12:00am
  • THU
  • 12:00am
  • 12:00am
  • FRI
  • 12:00am
  • 12:00am
  • SAT
  • 12:00am
  • 12:00am
  • SUN
  • 12:00am
  • 12:00am

Social

Green Credentials

Septic systems are a serious source of groundwater contamination. Septic systems are designed to drain away human waste underground at a slow, harmless rate. An improperly designed, located, constructed, or maintained septic system can leak bacteria, viruses, household chemicals, and other contaminants into the groundwater causing serious problems. It is recommended that you have your septic tank pumped and inspected every 3 to 5 years. RooterPLUS! - helping keep Gerogia's groundwater safe.

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