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When I called Rooterexpress to explain that I had sewerage backing up into the bath tub and shower, they promised an immediate call-back to schedule me in. An hour later no call back, so I called again and got another call-back promise. Another hour later, they did call and stated that they were too busy that day but that they could put me down for an emergency service the next day. I had my son stay home from work to wait for their truck which never came that day, even after two calls to them. We're now on the third day with sewerage backing up in the tub and shower. My son stayed home from work another day only to receive more empty promises. When he called them again around noon, they simply said, "We're really busy. I suggest you call someone else." My recommendation to anyone reading this review is to follow their advice and call someone else; don't bother with Rooterexpress.
Posted: 11/30/2012 • Link to this review